Tactical Tools for Building Psychological Safety

November 16, 2023 to March 21, 2024

The program on rounding will teach the why, the how and the what of rounding to leaders with the data and evidence supporting the use of rounding. The participant will learn of the types of rounds, the key ingredients for effective rounds and the ways to engage with open ended questions to support staff ‘voice.’ There will be a brief scenario to help them avoid conflict during rounds through the use of transformational language that leaders will apply to key scenarios, to build their confidence and skill when handling staff input.

Target Audience

This activity is intended for physicians, nurses, pharmacists, pharmacy technicians, social workers, physical therapists, and all other healthcare professionals.

Learning Objectives

Overall learning objectives

At the conclusion of this activity, participants should be able to:

  • Understand what it means to have psychological safety and why it is critical to safe care.
  • Understand the variables that ‘get in the way’ and prevent staff from speaking up.
  • Outline the leader’s role in the establishment of psychological safety.
  • Practice the words and phrases of transformational leadership that leads to psychological safety in key situations.

Pharmacists learning objectives

At the conclusion of this activity, pharmacists should be able to:

  • Understand what it means to have psychological safety and why it is critical to safe care.
  • Understand the variables that ‘get in the way’ and prevent staff from speaking up.
  • Practice the words and phrases of transformational leadership that leads to psychological safety in key situations.

Pharmacy technician learning objectives

At the conclusion of this activity, pharmacy technicians should be able to:

  • Understand what it means to have psychological safety and why it is critical to safe care.
  • Understand the variables that ‘get in the way’ and prevent staff from speaking up.
  • Practice the words and phrases of transformational leadership that leads to psychological safety in key situations.

Additional Information

Course summary
Available credit: 
  • 1.00 ACPE Pharmacist
  • 1.00 ACPE Pharmacy Technician
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC
  • 1.00 General CE – Attendance
Course opens: 
11/16/2023
Course expires: 
05/05/2024
Event starts: 
11/16/2023 - 12:30pm CST
Event ends: 
03/21/2024 - 1:30pm CDT

Faculty Presenter

Maureen Frye, MSN, ANP-BC
Associate Principal
Vizient, Inc.

Planning committee

Prachi Apte, PT
Director, Rehab 
ACTS life

Gretchen Brummel, PharmD, BCCPS
Pharmacy Executive Director 
Vizient Center for Pharmacy Practice Excellence
Vizient, Inc.

Karen Frush, MD
Sr. Principal
Vizient, Inc.

Taylor Reed, CNA, LTC Exec.
Administrator of Health Care Services
ACTS Life 

Victoria Sanborn, LSW
RISE Team Member
Penn Medicine

 

Identification, Mitigation, and Disclosure of Relevant Financial Relationships

As an accredited provider of continuing education, Vizient, Inc. is dedicated to ensuring this activity presents learners with only accurate, balanced, scientifically justified recommendations, and is free from promotion, marketing, and commercial bias. In accordance with The Standards for Integrity and Independence in Accredited Continuing Education, all planners, faculty, and others in control of the educational content have disclosed the absence or existence of all financial relationships (of any dollar amount) with ineligible companies within the past 24 months.

It is Vizient’s policy that owners and employees of ineligible companies, and any individuals who refuse to disclose the absence or existence of financial relationships with any ineligible companies are disqualified from participating as planners or faculty.

Disclosure of Financial Relationships:

Absence of Relevant Financial Relationships

Vizient, Inc., Jointly Accredited for Interprofessional Continuing Education, defines companies to be ineligible as those whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

An individual is considered to have a relevant financial relationship if the educational content an individual can control is related to the business lines or products of the ineligible company.

No one in a position to control the content of this educational activity have relevant financial relationships with ineligible companies.

Statement of content validity

Vizient, Inc. educational activities are intended to assist healthcare teams advance their professional responsibilities in accordance with the definition of continuing education. It is the policy of Vizient, Inc. to review and ensure that all content and recommendations for patient care within accredited CE is evidenced-based, based on current science and clinical reasoning while ensuring the content is fair and balanced. All recommendations must conform to the generally accepted standards of experimental design, data collection, analysis, and interpretation. Vizient, Inc. does not permit accredited continuing education if it advocates for unscientific approaches to diagnosis or therapy, or if the education promotes recommendations, treatment, or manners of practicing healthcare that are determined to have risks or dangers that outweigh the benefits or are known to be ineffective in the treatment of patients.

FDA off-label/unapproved usage

Faculty/Presenters are required to identify any new and evolving topics for which there is a lower/absence of evidence base. This is to ensure that our content does not advocate for, or promote, practices that are not, or not yet adequately based on current science, evidence, and clinical reasoning. Faculty/Presenters are required to disclose any discussion of (1) off-label/unapproved or investigational uses of FDA approved commercial products or devices and/or (2) products or devices not yet approved in the United States.

Disclaimer: The education provided through this activity is for continuing education purposes only. The views and opinions expressed in this activity are those of the faculty/presenters and do not necessarily reflect the views of Vizient, Inc.

Acknowledgement of Funding Support

This activity was funded in part by INSERT funder NAME(s).

Joint Accreditation Statement:

In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

 

Designation Statement(s):

NURSING

This activity is designated for 1.0 contact hours.

PHARMACY

Vizient, Inc. designates this activity for a maximum of 1.0 ACPE credit hours.

Universal Activity Number: JA0006103-0000-23-186-L05-P

Universal Activity Number: JA0006103-0000-23-186-L05-T

PHYSICIAN

Vizient, Inc. designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s).  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

OTHER

Vizient, Inc. will award all other healthcare professionals who successfully complete the activity a Certificate of Participation. Various state license boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re- certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.

Available Credit

  • 1.00 ACPE Pharmacist
  • 1.00 ACPE Pharmacy Technician
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC
  • 1.00 General CE – Attendance
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