2023 Together - PH344 - Developing a Spanish-Language Virtual Care Model to Improve Health Equity - On Demand
Cottage Health’s Marketing, Digital Health, and Center for Population Health teams collaborated to create a virtual care platform for Spanish speakers, with the aim of increasing health equity and access. Cottage Health engaged local Hispanic/Latino residents for input and used their feedback to build a platform that is not just a simple translation, but includes culturally relevant language and educational material guided by the community. Further, Cottage Health partnered with a local organization to train community health workers as digital health navigators to increase access to the virtual care platform among harder-to-reach populations.
- Healthcare Quality Professionals
- Pharmacy Technicians
- Other Healthcare Professionals
Describe the use of cross-departmental collaborations to effectively design and launch a virtual care platform.
Outline steps for participatory, community-informed design processes to develop culturally relevant virtual care platforms.
Discuss utilizing community health workers as digital health navigators to increase access to virtual care technology among harder-to-reach populations.
Amelia Reese Masterson, MPH, Population Health Evaluator, Cottage Health, Santa Barbara, Calif.
Cara Silva, MPH, Director, Population Health, Cottage Health, Santa Barbara, Calif.
Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.50 Interprofessional Continuing Education (IPCE) credits for learning and change.
Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for Pharmacists.
Universal Activity Number: JA0006103-0000-23-187-H04-P
Pharmacy Technicians (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for pharmacy technicians.
Universal Activity Number: JA0006103-0000-23-187-H04-T
Vizient, Inc. designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 0.50 CPHQ CE credits.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE – Attendance
- 0.50 Interprofessional Continuing Education (IPCE)