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2023 Together - PH321 - Rapid Deployment of a Large-Scale Virtual Nursing Program - On Demand
Facing challenges such as nursing shortages, bed closures and high use of contract traveler nurse labor, our executive team identified and supported exploration and rapid deployment of a virtual nursing program across four pilot units (about 130 acute care beds). With a small team of remote nurses, this program quickly expanded across six acute care hospitals — over 36 units and 985 beds — within the first eight months of service. We will share large amounts of data, including overall volumes of remote admission and discharge tasks being completed (over 46,700 as of June 25, 2023), as well as a comprehensive review of other metrics the program has positively impacted.
Target Audience
- Healthcare Quality Professionals
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Other Healthcare Professionals
Learning Objectives
Describe the benefits of FTE modeling for rapid deployment of a virtual nursing program.
List lessons learned during large-scale rollout at an urban health system, including a variety of specialty care patient units.
Faculty
Steve Klahn, MBA, BSN, CCRN-K, FACHE, System Virtual Medicine Director, Houston Methodist, Houston, Texas
Lindsay Randle, MBA, System Virtual Medicine Director, Houston Methodist, Houston, Texas
Melissa L. Gomez, MBA, Project Specialist, vICU and TeleNursing, Houston Methodist, Houston, Texas
Disclosure
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Credit Types
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Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.50 Interprofessional Continuing Education (IPCE) credits for learning and change.
Nurses (CNE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.
Pharmacists (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for Pharmacists.
Universal Activity Number: JA0006103-0000-23-169-H04-P
Pharmacy Technicians (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for pharmacy technicians.
Universal Activity Number:JA0006103-0000-23-169-H04-T
Physicians (CME)
Vizient, Inc. designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 0.50 CPHQ CE credits.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
Available Credit
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
- 0.50 Interprofessional Continuing Education (IPCE)