2023 Together - P452 - Use of Contingency Staff to Provide Safe Staffing and Cost Avoidance - On Demand
As the pandemic shifts to an endemic, the utilization of workforce resources has also changed. Support from contingency staff has become essential to manage workforce complexity. We have seen that multiple staffing models are needed to address the current nursing shortage. After enduring a pandemic, employees revealed that they want a safe working environment that offers flexibility and promotes well-being. We heard from leadership that we could not maintain the current escalated agency cost to provide these resources, and the rising costs were unsustainable. The concept of developing an internal agency emerged as a way to attain, retain and sustain an environment in which nurses want to work. In addition to core staff, float teams (full-time, part-time and as-needed), and traditional and international resources, the development of an internal agency had the potential to address some of our needs.
- Healthcare Quality Professionals
- Pharmacy Technicians
- Other Healthcare Professionals
Describe the effectiveness of adding an additional tier of contingency staff.
Discuss successful outcomes attributed to a new staffing model to alleviate post-pandemic vacancies.
Kimberly Joyce Johnson, MSN, RN, Executive Director of Workforce Operations, Wellstar Health System, Marietta, Ga.
Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.50 Interprofessional Continuing Education (IPCE) credits for learning and change.
Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for Pharmacists.
Universal Activity Number: JA0006103-0000-23-242-H04-P
Pharmacy Technicians (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for pharmacy technicians.
Universal Activity Number: JA0006103-0000-23-242-H04-T
Vizient, Inc. designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 0.50 CPHQ CE credits.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE – Attendance
- 0.50 Interprofessional Continuing Education (IPCE)