2023 Together - P415 - A Centralized Throughput Office Drives Bed Turnover and Reduces ED Boarder Hours - On Demand
Understanding and managing throughput is fundamental to a hospital’s ability to provide effective and expeditious patient care. Stony Brook Medicine’s mission is to provide a safe, compassionate and efficient experience by creating a pull system of flow wherein appropriate patients are discharged in a timely manner, resulting in increased bed turnover and shorter emergency department (ED) holds for admitted patients. A centralized throughput office was established to improve care coordination and accelerate patient disposition while introducing a structure for interprofessional communication driven by electronic patient record tools and monitored via real-time dashboards and a quality committee.
- Healthcare Quality Professionals
- Pharmacy Technicians
- Other Healthcare Professionals
- Identify key drivers of patient flow and hospital throughput.
- Describe how a centralized throughput office operates in a hospital environment.
- Outline modalities to standardize workflows that improve throughput.
Ashley Boltrek, MS, LSSBB, CPHQ, Quality Management Practitioner, Stony Brook Medicine, Stony Brook, NY
Allison Copenhaver, MSN, RN, NEA-BC, Assistant Vice President, Nursing, Medicine Services, Stony Brook Medicine, Stony Brook, NY
Ally Silver, MPH, FACHE, Assistant Vice President, Operations, Surgical Services, Stony Brook Medicine, Stony Brook, NY
Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.50 Interprofessional Continuing Education (IPCE) credits for learning and change.
Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for Pharmacists.
Universal Activity Number: JA0006103-0000-23-278-H04-P
Pharmacy Technicians (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for pharmacy technicians.
Universal Activity Number: JA0006103-0000-23-278-H04-T
Vizient, Inc. designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 0.50 CPHQ CE credits.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE – Attendance
- 0.50 Interprofessional Continuing Education (IPCE)