2023 Together - IE224 - Interdisciplinary Approaches to Service Line Integration and Optimization - On Demand
In 2021, Emory University Hospital established seven hospital service lines in a project championed jointly by the chief nursing officer and chief medical officer and supported by the CEO. Each service line uses a partnered leadership approach with a medical director, a nursing director and an administrative partner leading a multidisciplinary steering committee. On a quarterly basis, each service line leader group presents recommendations to the hospital executive team, with subsequent establishment of strategic actions. Data from Vizient and other sources have been incorporated into interactive dashboards, and significant improvements in quality, operational and workforce metrics have been tied to hospital service line work.
- Healthcare Quality Professionals
- Pharmacy Technicians
- Other Healthcare Professionals
Explain the benefit of partnered interdisciplinary leadership in a hospital service line model.
Identify methods to measure outcomes within a hospital service line.
Describe examples of potential specific improvements that show value from a hospital service line model.
Matthew J. Wain, MAS, Chief Executive Officer, Emory University Hospital/Emory Healthcare, Atlanta, Ga.
Chad W.M. Ritenour, MD, Chief Medical Officer/Co-Chief Well-Being Officer, Emory University Hospital/Emory Healthcare, Atlanta, Ga.
Nancye R. Feistritzer, DNP, RN, NEA-BC, Chief Nursing Officer/Vice President of Patient Care Services, Emory University Hospital/Emory Healthcare, Atlanta, Ga.
Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.75 Interprofessional Continuing Education (IPCE) credits for learning and change.
Vizient, Inc. designates this enduring material for a maximum of 0.75 ANCC contacts hours.
Vizient, Inc. designates this enduring material for a maximum of 0.75 contact hours for Pharmacists.
Universal Activity Number: JA0006103-0000-23-269-H04-P
Pharmacy Technicians (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.75 contact hours for pharmacy technicians.
Universal Activity Number: JA0006103-0000-23-269-H04-T
Vizient, Inc. designates this enduring material for a maximum of 0.75 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 0.75 CPHQ CE credits.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.75 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
- 0.75 ACPE Pharmacist
- 0.75 ACPE Pharmacy Technician
- 0.75 AMA PRA Category 1 Credit™
- 0.75 ANCC
- 0.75 CPHQ – Certified Professional Healthcare Quality
- 0.75 General CE – Attendance
- 0.75 Interprofessional Continuing Education (IPCE)