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2023 Together - P451 - Supercharge Your Performance Improvement by Transforming to a Project Economy - On Demand
In early 2022, Carilion Clinic’s chief quality officer sought to accelerate improvement efforts. An audit of Quality’s project portfolio showed it was 75% operational, and outcomes were not keeping pace with national benchmarks. Team capacity constraints were a challenge. Embracing a project economy, including change management competencies, meant shifting from historical structures. Transformation demanded discipline and a strategic approach, including training for leaders across our organization to ensure that they understand their critical role in accelerating and sustaining change. Quality’s portfolio is maturing from transactional to strategic, enabling us to deliver on the promise of value creation for our organization — and most importantly, better outcomes for our patients.
Target Audience
- Healthcare Quality Professionals
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Other Healthcare Professionals
Learning Objectives
Identify factors that impede improvement efforts at your organization.
Explain leadership’s critical role in successful change.
Apply actionable insights to improve and sustain change outcomes.
Faculty
Shawn Blackwell, MPH, PMP, CSSBB, Senior Director, Quality PMO and Performance Improvement, Carilion Clinic, Roanoke, Va.
Suzanne Kraemer, MD, Chief Quality Officer and Vice President of Quality Integration and Improvement, Carilion Clinic, Roanoke, Va.
Disclosure
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Credit Types
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Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.50 Interprofessional Continuing Education (IPCE) credits for learning and change.
Nurses (CNE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.
Pharmacists (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for Pharmacists.
Universal Activity Number: JA0006103-0000-23-240-H04-P
Pharmacy Technicians (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for pharmacy technicians.
Universal Activity Number: JA0006103-0000-23-240-H04-T
Physicians (CME)
Vizient, Inc. designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 0.50 CPHQ CE credits.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
Available Credit
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
- 0.50 Interprofessional Continuing Education (IPCE)