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2023 Together - P447 - Every Risk Is Worth Taking - On Demand
Learn how the implementation of a nonclinical role can optimize health and satisfaction for a rising-risk patient population by identifying and closing gaps in care rather than focusing on specific chronic conditions. The health guide service is a proactive strategy to provide high-touch, high-frequency support that increases trust and improves the well-being of patients by removing barriers and streamlining care, while reducing acute utilization and improving clinical outcomes. Through outreach and intervention, health guides are able to build trust in the healthcare system, empower patients to use their voices and strengthen the partnership supporting a patient’s plan of care.
Target Audience
- Healthcare Quality Professionals
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Other Healthcare Professionals
Learning Objectives
Describe the purpose of a health guide as a nonclinical resource for care management.
Explain how a health guide identifies patient opportunity by identifying gaps in care rather than focusing on patients’ medical status.
Recognize the benefits of increasing nonclinical staff as a frontline resource to support care coordination strategies.
Faculty
Wendy Pieper, BSN, CCM, CCCTM, Manager, RN Care Management-Community, Sanford Health, Fargo, ND
Austin Blazer, BSPHE, Lead, Health Guide, Sanford Health, Fargo, ND
Disclosure
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Credit Types
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Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.50 Interprofessional Continuing Education (IPCE) credits for learning and change.
Nurses (CNE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.
Pharmacists (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for Pharmacists.
Universal Activity Number: JA0006103-0000-23-232-H04-P
Pharmacy Technicians (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for pharmacy technicians.
Universal Activity Number:JA0006103-0000-23-232-H04-T
Physicians (CME)
Vizient, Inc. designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 0.50 CPHQ CE credits.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
Available Credit
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
- 0.50 Interprofessional Continuing Education (IPCE)