2023 Together - IE216 - Driving Operational Value to Address the Healthcare Workforce Crisis
This panel will explore how to transform clinical and nonclinical agency sourcing while expeditiously rationalizing bill rates across members in a limited-supply market. Topics will include developing standardized processes and metrics to track contract labor use across the system.
Target Audience
- Healthcare Quality Professionals
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Other Healthcare Professionals
Learning Objectives
Outline processes to reduce contract labor costs without compromising quality patient care and employee well-being.
Identify key approaches to sourcing third party staffing and managing bill rates in a limited supply market.
Explain the value of cross-organizational partnership to develop holistic staffing solutions.
Andrew S. Maze, BSB, AS MS, AS H, AA SHB, Director of Sourcing, Purchased Services and Laboratory, Providence Health and Services, Renton, Wash.
Mark Smith, MS IOP, BABA, Vice President of Insights, Staffing & Optimization, Providence Health and Services, Renton, Wash.
Katie LeBlanc, MBA, Vice President, Strategy and Partnerships, Providence, Renton, Wash
Casey Williams, MIE, BSIE, Health Systems Engineer - Staffing Optimization, Duke University Health System, Durham, NC
Alex Jofriet, MHA, Business Operations and Strategy Associate, Office of President and COO, Duke University Hospital, Durham, NC
Credit Types
Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive .75 Interprofessional Continuing Education (IPCE) credits for learning and change.
Available Credit
- 0.75 ACPE Pharmacist
- 0.75 ACPE Pharmacy Technician
- 0.75 AMA PRA Category 1 Credit™
- 0.75 ANCC
- 0.75 CPHQ – Certified Professional Healthcare Quality
- 0.75 General CE - Attendance
- 0.75 Interprofessional Continuing Education (IPCE)