2023 Together - PH333 - A Digital Learning and Engagement System Improves Culture and Reliability - On Demand
Transparent communication and benchmarking within a large team is challenging and a culture of trust and respect is needed. Learn how a busy emergency department leveraged an interactive digital staff communication board to share knowledge and comparative data, increase staff engagement, promote a healthy care environment, and improve patient safety outcomes through high-reliability principles.
Target Audience
- Healthcare Quality Professionals
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Other Healthcare Professionals
Learning Objectives
Describe a strategy to increase team engagement and patient safety and create a healthy environment in the emergency department.
Discuss creating a culture of accountability through transparent and real-time communication and performance benchmarking using an interactive, digital team communication board.
Faculty
Dianna Motley, BSN, MHRM, RN, Director of Critical Care, Emergency Services, The Queen's Medical Center — West Oahu, Ewa Beach, Hawaii
Robin Kalohelani, RN, MSN/Ed, CCM, Vice President of Operations and Associate Chief Nursing Officer, The Queen’s Medical Center — West Oahu, Ewa Beach, Hawaii
Disclosure
Credit Types
Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.50 Interprofessional Continuing Education (IPCE) credits for learning and change.
Nurses (CNE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.
Pharmacists (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for Pharmacists.
Universal Activity Number: JA0006103-0000-23-178-H04-P
Pharmacy Technicians (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.50 contact hours for pharmacy technicians.
Universal Activity Number: JA0006103-0000-23-178-H04-T
Physicians (CME)
Vizient, Inc. designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 0.50 CPHQ CE credits.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
Available Credit
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
- 0.50 Interprofessional Continuing Education (IPCE)