2022 Stronger - PH345 - How a Safety Net Hospital Reduced LOS Index by 13% - On Demand
Denver Health Medical Center had a chronically high length of stay index (LOSI). Patients were kept 10% to 15% longer than their expected length of stay, increasing hospital costs and limiting the number of patients served. After multiple unsuccessful broad-based interventions to decrease LOSI, in 2019 we pivoted to a Lean-driven, diagnosis-related group-focused approach. LOSI decreased by 13% within three months. We’ve maintained this decrease for 30 months — despite significant internal and external stressors. We’ve discharged patients sooner and increased the number of patients served while maintaining excellent quality of care and stable readmissions.
- Other Healthcare Professionals
- Discuss how to develop a methodology and metrics to monitor improvements in hospital LOS index.
- Apply Lean principals and data analytics to determine the highest impact diagnosis-related groups and interventions that will reduce your organization’s LOS index.
- Utilize your existing internal resources to manage patient flow and LOS index.
Mara Prandi-Abrams, Project Management Professional, Operations Manager of Patient Flow, Denver Health, Denver, CO
Joseph Walker Keach, MD, Medical Director of Patient Flow and Hospital Care Management, Denver Health, Denver, CO
Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.
Vizient, Inc. designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 General CE – Attendance