2022 Stronger - PH324 - Improving Patient Flow: A Roadmap to Health System Synchronization - On Demand

The Ohio State University Wexner Medical Center historically structured patient flow-related functions in a siloed environment. Key departments reported through different administrators and hospitals, including environmental services (EVS), patient transport, transfer center, bed placement and University Hospital’s emergency department (ED). To improve alignment and accountability, we underwent an administrative restructuring, recruiting a single leader for systemwide patient flow oversight. This role oversees EVS, patient transport, transfer center, bed placement and ED operations. Next, we redesigned the patient flow governance model, creating a health system oversight committee structure covering areas from telehealth, outreach, ambulatory services, ED and acute care hospitals through post-acute operations.

Target Audience

  • Healthcare Quality Professionals
  • Nurses
  • Physicians
  • Other Healthcare Professionals

Learning Objectives

Describe a systems-based patient flow strategy that aligns teams across the care continuum, including development of a robust improvement portfolio and key performance indicator dashboard.

Outline a clear delineation of shared and separate roles and responsibilities of health system leaders related to patient flow, including key performance indicators and operational alignment.

Additional Information

AttachmentSize
PDF icon PH324.pdf2.36 MB
Course summary
Available credit: 
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 CPHQ – Certified Professional Healthcare Quality
  • 0.50 General CE - Attendance
Course opens: 
09/14/2022
Course expires: 
09/21/2023

Faculty

Naeem Ali, MD, Medical Director, The Ohio State University Wexner Medical Center, Columbus, OH

Franklin Owusu, MBA, MPA, FACHE, Administrator, Hospital Operations, The Ohio State University Wexner Medical Center, Columbus, OH

Disclosure

As an accredited provider of continuing education, Vizient, Inc. is dedicated to ensuring this activity presents learners with only accurate, balanced, scientifically justified recommendations, and is free from promotion, marketing, and commercial bias. In accordance with The Standards for Integrity and Independence in Accredited Continuing Education, all planners, faculty, and others in control of the educational content have disclosed the absence or existence of all financial relationships (of any dollar amount) with ineligible companies within the past 24 months.
 
Ineligible companies – those companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
 
It is Vizient’s policy that owners and employees of ineligible companies, and any individuals who refuse to disclose the absence or existence of financial relationships with any ineligible companies are disqualified from participating as planners or faculty.
 
FDA Off-Label Use
 
Faculty presenters are also expected to disclose any discussion of (1) off-label or investigational uses of FDA approved commercial products or devices or (2) products or devices not yet approved in the United States.
 
Disclosure Statements
 
Absence of Relevant Financial Relationships
 
None of the planners, faculty, or others in a position to control content for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Accreditation Statement

In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
 
 

Credit Types

 

Nurses (CNE)

Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.

Physicians (CME)

Vizient, Inc. designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Healthcare Quality Professionals (CPHQ)

This activity is approved by NAHQ® for 0.50 CPHQ CE credits.

Other Healthcare Professionals (General CE Credit)

Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.

Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.

 

Available Credit

  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 CPHQ – Certified Professional Healthcare Quality
  • 0.50 General CE - Attendance
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