2022 Stronger - PH321 - Vertical and Horizontal Alignment Drive HRO Success - On Demand
Maintaining alignment of unit-based improvement activities with organizational goals is a challenge in a rapidly expanding and complex academic medical center environment. Transparently monitoring data at the unit level, ensuring that targeted interventions aligned with our areas of greatest opportunity, and engaging frontline staff in developing and implementing improvement activities were paramount to achieving success in two areas: our high-reliability organization journey and our domain goals of quality, safety, patient experience and efficiency. We will describe how we maintain alignment of the initiatives undertaken by the units with our organizational goals, while also supporting areas struggling to meet their goals.
- Healthcare Quality Professionals
- Other Healthcare Professionals
Describe how vertical alignment of goals and initiatives from the unit level drives organizational improvement.
Explain how to engage senior leadership in unit-level performance to enhance staff engagement and performance improvement.
Ilseung Cho, MD, MSc, Chief Quality Officer and Associate Professor of Medicine, NYU Langone Health, New York, NY
Julia Gardner, MBA, RN, Director of Clinical Operations and Resourcing, NYU Langone Health, New York, NY
Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.50 Interprofessional Continuing Education (IPCE) credits for learning and change.
Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.
Vizient, Inc. designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 0.50 CPHQ CE credits.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE – Attendance
- 0.50 Interprofessional Continuing Education (IPCE)