Title
Category
Credits
Event date
Cost
  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 CPHQ – Certified Professional Healthcare Quality
  • 0.50 General CE – Attendance
  • 0.50 Interprofessional Continuing Education (IPCE)
$0.00
Preventative care leads to healthier individuals and a longer life expectancy. National guidelines provide benchmarks that allow identification of gaps in preventative care. To close these gaps in primary care at UC Davis, quality improvement medical assistants (qiMAs) used patient registries to identify patients with such gaps.
  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 CPHQ – Certified Professional Healthcare Quality
  • 0.50 General CE – Attendance
  • 0.50 Interprofessional Continuing Education (IPCE)
$0.00
Learn how the implementation of a nonclinical role can optimize health and satisfaction for a rising-risk patient population by identifying and closing gaps in care rather than focusing on specific chronic conditions. The health guide service is a proactive strategy to provide high-touch, high-frequency support that increases trust and improves the well-being of patients by removing barriers and streamlining care, while reducing acute utilization and improving clinical outcomes.
  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 CPHQ – Certified Professional Healthcare Quality
  • 0.50 General CE – Attendance
  • 0.50 Interprofessional Continuing Education (IPCE)
$0.00
After years of progress on our zero harm and high-reliability journey, ECU Health experienced a backslide during the COVID-19 pandemic. A decline in patient safety event reporting and safety culture perceptions along with worsening quality performance prompted a call to action. Invigorating our safety culture became an urgent, systemwide focus with strategic tactics developed and implemented in fiscal years 2022 and 2023.  
  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 CPHQ – Certified Professional Healthcare Quality
  • 0.50 General CE – Attendance
  • 0.50 Interprofessional Continuing Education (IPCE)
$0.00
With an information technology budget of $3,400, we implemented a cost-effective, efficient imaging safety net that protects patients, providers and the health system by ensuring completion of follow-up on incidental findings from more than 700,000 nonmammographic imaging studies annually. Our detailed analysis demonstrates the importance of extending coverage beyond emergency department imaging. The program is self-sustaining, as the necessary medical care prompted by our imaging safety net easily covers the cost of the program.
  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 CPHQ – Certified Professional Healthcare Quality
  • 0.50 General CE – Attendance
  • 0.50 Interprofessional Continuing Education (IPCE)
$0.00
Healthcare workers want to tell you how to provide safer care. Intentional leader rounding was utilized to build relationships with interdisciplinary healthcare workers to promote a culture of physical and psychological safety for patients and the workforce. A process was created to prioritize, escalate and resolve worker-reported concerns with loop closure to individuals. Nearly half of the employee-reported concerns involved themes of patient safety.
  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 CPHQ – Certified Professional Healthcare Quality
  • 0.50 General CE – Attendance
  • 0.50 Interprofessional Continuing Education (IPCE)
$0.00
In early 2022, Carilion Clinic’s chief quality officer sought to accelerate improvement efforts. An audit of Quality’s project portfolio showed it was 75% operational, and outcomes were not keeping pace with national benchmarks. Team capacity constraints were a challenge. Embracing a project economy, including change management competencies, meant shifting from historical structures. Transformation demanded discipline and a strategic approach, including training for leaders across our organization to ensure that they understand their critical role in accelerating and sustaining change.
  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 CPHQ – Certified Professional Healthcare Quality
  • 0.50 General CE – Attendance
  • 0.50 Interprofessional Continuing Education (IPCE)
$0.00
As the pandemic shifts to an endemic, the utilization of workforce resources has also changed. Support from contingency staff has become essential to manage workforce complexity. We have seen that multiple staffing models are needed to address the current nursing shortage. After enduring a pandemic, employees revealed that they want a safe working environment that offers flexibility and promotes well-being. We heard from leadership that we could not maintain the current escalated agency cost to provide these resources, and the rising costs were unsustainable.
  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 CPHQ – Certified Professional Healthcare Quality
  • 0.50 General CE – Attendance
  • 0.50 Interprofessional Continuing Education (IPCE)
$0.00
Discover how a nurse-led, interprofessional team implemented virtual acute care nursing (VACN) practice in a new and innovative care delivery model. This practice innovation uses an audiovisual, bidirectional communication tool (tablet) to connect virtual nurses to patients, families and clinicians with the click of a button. VACN utilization has led to improved patient outcomes and has positively impacted the nursing practice environment.
  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 General CE – Attendance
  • 0.50 Interprofessional Continuing Education (IPCE)
$0.00
Grady Health System, a level-1 trauma center, has used the Vizient/AACN Nurse Residency Program™ platform since 2017. Historically, Grady onboarded nurse residents in cohorts twice annually to capture spring and fall graduates. To combat the nursing shortages, strengthen the nursing pipeline and decrease dependence on travel nurses, Grady successfully implemented a strategy focused on increasing the number of nurse residency cohorts from two to six annually, resulting in a 118% increase in nurse residents.
  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 CPHQ – Certified Professional Healthcare Quality
  • 0.50 General CE – Attendance
  • 0.50 Interprofessional Continuing Education (IPCE)
$0.00
As hospitals navigate decreasing margins and increasing expenses for labor and supplies, it remains vitally important to balance quality and costs. Nash UNC Health found that by engaging physicians to review cost data, compare data with each other and review benchmarks with other system entities, we were able to successfully decrease cost of care. Other benefits of this project include improved physician partner understanding of the cost of orderable services and standardization of care practices, as well as a stronger connection between acuity and cost for key stakeholders.

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