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ForwardHigh Reliability and Safety Culture Series - Supporting caregivers experiencing stress
This program will present three innovative approaches to addressing the chronic stress experienced by hospital caregivers during the Covid-19 pandemic and related personal wellbeing and patient safety concerns. This first approach discusses a peer response program in the form of emotional support and psychological first aid provided to caregivers in an effort mitigate the negative effects of stress and burnout. The second approach is the use of mental health professionals to proactively round on patient care units to deliver timely and effective emotional support to clinicians while on duty. The third approach describes several leadership-driven approaches to assessing staff wellbeing through conducting surveys and implementing enhanced communication strategies from the organization’s senior leaders. Participants in this program will gain better understanding of how similar approaches can be instituted within their own organizations and the potential impact these initiatives can have on staff wellbeing.
Target Audience
Nurses
Pharmacists
Physician
Learning Objectives
Discuss the impact that chronic stress has on staff wellbeing and patient safety.
Describe an array of approaches to responding to caregiver stress.
Discuss the positive impact that the caregiver response programs have had on staff wellbeing.
Additional Information
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| Information for CE | 127.89 KB |
Relevant financial relationships: None of the planning committee or presenters have anything to disclose.
Planning committee members
Ellen Flynn, RN, MBA, JD, CPPS
AVP, Programs
Vizient
Tammy Williams, MSN, RN, CPPS
Program director
Vizient
Jim Lichauer, Pharm.D., BCPS, FASHP
Project Manager, PI Collaboratives & Advisory - Pharmacy
Vizient
Robert Dean, DO, MBA
Senior Vice President Performance Management
Vizient
Course reviewer
Tammy Williams, MSN, RN, CPPS
Vizient approved Nurse Planner
Program director
Vizient
Jim Lichauer, Pharm.D., BCPS, FASHP
Pharmacy Reviewer
Project Manager, PI Collaboratives & Advisory
Vizient
Presenters
Lindsay Daniels, MBA, BS-RN, CAM-RN
Director of Care Management
Utilization Management and Clinical Documentation Integrity
Sanford Health Bemidji
Maria Gonsalves Schimpf, MA, MT-BC
Music Therapist and RISE Strategist
Denver Health
Lori Aavik, MA, RN, PMHNP-BC
Senior Director of Nursing
NYU Langone Health
Adam Kozikowski, MS, RN, PMHNP-BC
Nurse Practitioner, Interim Nurse Manager
NYU Langone Health
Kelly Gettman, MBA, RN
Senior Quality Nurse and RISE Peer Responsder
Denver Health
Joint Accreditation Statement:
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
Designation Statements:
NURSING
This activity is designated for 1.00 contact hours.
Vizient, Inc. is approved by the California Board of Registered Nursing, Provider Number CEP12580, for 1.20 contact hours.
PHARMACY
Vizient, Inc. designates this activity for a maximum of 1.00 ACPE credit hours.
Universal Activity Number: JA0006103-0000-20-204-L05-P
PHYSICIAN
Vizient, Inc. designates this live activity for a maximum of 1.00 AMA PRA Category 1 Credit(s) ™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
CEU
Vizient, Inc. will award CEUs to each participant who successfully completes this program. The CEU is a nationally recognized unit of measure for continuing education and training programs that meet certain criteria (1 contact hour = 0.1 CEU).
Available Credit
- 1.00 ACPE Pharmacist
- 1.00 AMA PRA Category 1 Credit™
- 1.00 ANCC
- 1.20 CBRN
- 1.00 General CE - Attendance