2025 Performance Improvement Series - Systemwide Quality Structure – On Demand
This program is designed to assess the influence of quality leadership structure and board engagement on overall quality performance. It also aims to identify and compare benchmark quality staffing models, analyzing team composition and functional roles to determine optimal structures for achieving superior organizational outcomes.
Target Audience
- Nurses
- Pharmacists
- Physicians
- Other Healthcare Professionals
Learning Objectives
At the conclusion of this activity, participants should be able to:
1. Evaluate quality leadership structure and board engagement impact on quality performance
2. Identify Benchmark quality staffing models and team composition by function
FACULTY & PLANNERS
Faculty
Micah Beachy, DO, FACP, SFHM
Vice President, Chief Quality Officer
Nebraska Medicine
Hilary Babcock, MD, MPH
Vice President and Chief Quality Officer
BJC HealthCare
Amber Hanser, MHA, CPHQ
Senior Director, PI Programs, Member Network Analytics
Vizient, Inc.
Nicole Spatafora, MS-HSM
Assistant Vice President of PI Programs
Vizient, Inc.
Planners
Lindsay Mayer, MSN, RN, CPHQ
Sr. Director PI Programs
Vizient, Inc.
Michelle Lewis, MSW, CPHQ
Senior Director PI Program
Vizient, Inc.
Claudia Friedel
Performance Improvement Program Manager
Vizient, Inc.
Mary Casey, DES
Senior Director, Creative Media
Vizient, Inc.
David Levine, MD
SVP, Chief Medical Officer
Vizient, Inc.
Jim Lichauer, PharmD
Sr. Performance Improvement Director, Pharmacy
Vizient, Inc.
Rebecca Easterwood
CE Programs Manager
Vizient, Inc.
Marilu Kelly, MSN, RN, NPD-BC, CHCP
Director, Continuing Education
Vizient, Inc.
DISCLOSURE
Joint Accreditation Statement
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
Nurses (CNE)
Available Credit
- 1.00 ACPE Pharmacist
- 1.00 AMA PRA Category 1 Credit™
- 1.00 ANCC
- 1.00 General CE - Attendance
Select the “Obtain Credit” button to access the activity evaluation and to claim CE Credit.
Please Note:
- If the "Register/Take Course" tab is displayed instead of the "Obtain Credit" tab, you must first login to proceed with the credit claim process.
- This activity requires learners to confirm their attendance using an activity code. An Access Denied error message indicates that your attendance was not recorded via SMS text or QR code scanning.
Please click here to enter the code you received at the end of the activity to verify your attendance if you have not already done so: https://continuingeducation.vizientinc.com/code
Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.

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