2024 Reflection - T64 - Creating Access to Specialty Care Through eConsults - On Demand
Overview: Attendees will gain insight into Stanford Health Care and UW Medicine’s ambulatory access strategies and discuss how asynchronous care models such as eConsults drive improvements in access, quality and experience. The session will add value to organizations new to eConsults, as well as those with existing offerings that are considering expansion to novel applications such as eConsults with referring community providers, eConsults in the inpatient setting and conversion of referrals to eConsults. We will discuss the impact to patient access and the associated return on investment organizations can achieve by enabling asynchronous care at scale. Additional takeaways include performance measures, enabling technologies and programmatic best practices.
Target Audience
- Healthcare Quality Professionals
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Other Healthcare Professionals
Learning Objectives
At the conclusion of this activity, participants should be able to:
- Describe the eConsult value proposition and role of asynchronous care in health system access strategy.
- Discuss the best practices for physician engagement and solution implementation to meet organizational goals.
FACULTY & PLANNERS
Faculty
Leah Rosengaus, MS, Director, Digital Health, Stanford Health Care, Palo Alto, Calif.
Jennie Crews, MD, Associate Chief Medical Officer Ambulatory Care, Stanford Health Care, Palo Alto, Calif.
Lena Giang, MPH, Digital Health Senior Manager, Stanford Health Care, Palo Alto, Calif.
Crystal Kong-Wong, MD, Associate Chief Digital Health Officer, Associate Professor, Department of Family Medicine, UW School of Medicine, University of Washington Medicine, Seattle, Wash.
DISCLOSURE
Joint Accreditation Statement
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.75 Interprofessional Continuing Education (IPCE) credits for learning and change.
Pharmacy Technicians (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.75 contact hours for Pharmacy Technicians.
Universal Activity Number: JA0006103-0000-24-226-H04-T
Available Credit
- 0.75 ACPE Pharmacist
- 0.75 AMA PRA Category 1 Credit™
- 0.75 ANCC
- 0.75 CPHQ – Certified Professional Healthcare Quality
- 0.75 General CE - Attendance
- 0.75 Interprofessional Continuing Education (IPCE)
- If the "Register/Take Course" tab is displayed instead of the "Obtain Credit" tab, you must first login to proceed with the credit claim process.
Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.