Tech Talk: How Technology Improves Medication Safety

February 4, 2021

The Institution for Safe Medication Practices incorporated medication-related technology in their recommendations for 2020-2021 medication safety best practices. First, technology should be used to assist in the dispensing process (barcode scanning verification of ingredients). Also, a programmable infusion pump is suggested for administration of infusions to reduce dose errors. In addition, associated software updates, compliance, and metrics monitoring is highly recommended. For example, automated dispensing cabinet (ADC) overrides will be monitored to verify appropriateness, transcription of orders, and documentation of administration. This presentation will review the medication-related technology programs implemented at Ochsner Health System and strategies behind these programs in human-factors engineering to prevent medication errors. The literature review will primarily focus on the evidence supporting the implementation of interoperability, which is scheduled to go live on February 1st of 2021 (3 days before this education). This review aims at helping pharmacy staff to understand the importance of their compliance with technology-related standard procedures in making medication use safer.

Target Audience

  • Pharmacists
  • Pharmacy technicians

Learning Objectives

Pharmacist learning objectives

  1. Describe the role of human factors in medication errors
  2. Discuss how technology programs are utilized to reduce human-factors medication errors
  3. Evaluate the literature supporting the implementation of smart pump-electronic health records interoperability
  4. Identify medication related technology data and metrics

Pharmacy technician learning objectives

  1. Recognize the role of human factors in medication errors
  2. Identify technology programs being utilized to reduce human-factors medication errors

Additional Information

Course summary
Available credit: 
  • 1.00 ACPE Pharmacist
  • 1.00 ACPE Pharmacy Technician
  • 1.00 General CE - Attendance
Course opens: 
Course expires: 
Event starts: 
02/04/2021 - 12:00pm CST
Event ends: 
02/04/2021 - 1:00pm CST
Ochsner Medical Center
New Orleans, LA
United States
Relevant financial relationships: Planning committee members and presenters have nothing to disclose
Planning committee members
Johlee Odinet, PharmD, BCPS
Medication Safety Supervisor
Ochsner Medical Center
Bailey Wise, PharmD, BCPS
Clinical Pharmacist
Ochsner Medical Center
Course reviewer
Katrina K. Harper, PharmD, MBA, BCPS, BCSCP
Clinical Pharmacy Director, Sourcing Operations
Center for Pharmacy Practice Excellence
Vizient, Inc.
Anh Nguyen, PharmD
PGY2 MUSP Pharmacy Resident
Ochsner Medical Center
Joint Accreditation Statement:
In support of improving patient care, this activity has been planned and implemented by Vizient, Inc. and Ochsner Medical Center.  Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Designation Statements:
Vizient, Inc. designates this activity for a maximum of 1.00 ACPE credit hours.
Universal Activity Number: JA0006103-9999-21-082-L05-P
Universal Activity Number: JA0006103-9999-21-082-L05-T
Vizient, Inc. will award CEUs to each participant who successfully completes this program. The CEU is a nationally recognized unit of measure for continuing education and training programs that meet certain criteria (1 contact hour = 0.1 CEU).

Available Credit

  • 1.00 ACPE Pharmacist
  • 1.00 ACPE Pharmacy Technician
  • 1.00 General CE - Attendance
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