2021 Quality Leadership Series - Characteristics of Organizations Sustaining Top Performance

December 15, 2021

This session will feature a panel of member clinical executives and Vizient subject matter experts discussing the recently released “Sustainer’s Study” which focuses on characteristics of organizations that maintain top performance as measured through the Vizient Quality and Accountability scorecard. Members will learn how two different organizations have approached engaging their people, processes, and data to strive for and achieve superior performance and consistently maintain that performance over time.

Target Audience



Quality Leaders

Learning Objectives

1.    Describe key organizational characteristics that lead to top performance through the Vizient Sustainers Study.
2.    Discuss how leadership leverages people and processes to establish a culture of excellence that contributes to sustaining top performance.
3.    Summarize how two healthcare systems successfully took steps to improve and sustain top organizational performance.  

Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC
  • 1.00 CPHQ – Certified Professional Healthcare Quality
  • 1.00 General CE - Attendance
Course opens: 
Course expires: 
Event starts: 
12/15/2021 - 11:30am CST
Event ends: 
12/15/2021 - 12:30pm CST
Live via webinar
United States

Relevant financial relationships: Planning committee members and presenters have nothing to disclose.

Planning committee members
Tom Villanueva, DO, MBA, FACPE, SFHM
Associate Vice President, Clinical Resources (physician planner)

Jacob Seal, MS
Networks Manager

Will Dardani, MBA
Senior Networks Director

Donna McNutt, MS, RN (nurse planner)
Networks Director

John Pevoto
Producer, Media Productions

Donna McNutt, MS, RN
Networks Director

Will Dardani, MBA
Senior Director, Member Networks
Vizient Inc.

Julie Cerese, PhD, RN
Group SVP, Member Connections, Networks and Performance Management
Vizient Inc.

David Levine, MD, FACEP
Group SVP, Advanced Analytics & Product Management
Vizient Inc.
Tammy Peterman, MS, RN, FAAN
President, Kansas City Division
The University of Kansas Health System

Liz Linden, DNP, RN, NE-BC
Chief Nursing Officer
IU Health Methodist and University Hospitals
IU Health System

Joint Accreditation Statement:

In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Designation Statements:

This activity is designated for 1.00 contact hours.

This program has been approved by the National Association for Healthcare Quality for a maximum of 1.00 CPHQ continuing education credits for this event.

Vizient, Inc. designates this live activity for a maximum of 1.00 AMA PRA Category 1 Credit(s) ™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Vizient, Inc. will award CEUs to each participant who successfully completes this program. The CEU is a nationally recognized unit of measure for continuing education and training programs that meet certain criteria (1 contact hour = 0.1 CEU).

Available Credit

  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC
  • 1.00 CPHQ – Certified Professional Healthcare Quality
  • 1.00 General CE - Attendance
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