2024 Reflection - T66 - Froedtert, Mayo and Yale Unite to Renovate Product Recall Ecosystem - On Demand
Overview: Froedtert Health, Mayo Clinic and Yale New Haven Health united to bring awareness and action to recall management processes. With goals of recall standardization and nationwide best practices, we engaged health systems, medical device suppliers, and the Food and Drug Administration to collectively propose a system for recall communication. Development of national standards is in the interest of speed to safety for patients. Although internal processes vary across all health systems, the pain points created by lack of external standardization are shared. The proposed standardizations focus on manufacturer communication and therefore do not require health systems to rework individual internal standard operating procedures.
Target Audience
- Healthcare Quality Professionals
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Other Healthcare Professionals
Learning Objectives
At the conclusion of this activity, participants should be able to:
- Discuss gaps in the current recall management system.
- Explain the value of integrating the voice of the customer as a standard.
FACULTY & PLANNERS
Faculty
Emily Funk, MBA, Project Coordinator, Yale New Haven Health, New Haven, Conn.
Cherie Bragg, Lean Six Sigma Black Belt, Performance Improvement Coordinator, Yale New Haven Health, New Haven, Conn.
Jennifer Sanders, Contract Portfolio Manager, Supply Chain, Froedtert Health, Milwaukee, Wis.
Amy Conway, MSEd, Enterprise Recall Analyst, Mayo Clinic, Rochester, Minn.
DISCLOSURE
Joint Accreditation Statement
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.75 Interprofessional Continuing Education (IPCE) credits for learning and change.
Pharmacy Technicians (CPE)
Vizient, Inc. designates this enduring material for a maximum of 0.75 contact hours for Pharmacy Technicians.
Universal Activity Number: JA0006103-0000-24-228-H04-T
Available Credit
- 0.75 ACPE Pharmacist
- 0.75 ACPE Pharmacy Technician
- 0.75 AMA PRA Category 1 Credit™
- 0.75 ANCC
- 0.75 CPHQ – Certified Professional Healthcare Quality
- 0.75 General CE - Attendance
- 0.75 Interprofessional Continuing Education (IPCE)
- If the "Register/Take Course" tab is displayed instead of the "Obtain Credit" tab, you must first login to proceed with the credit claim process.
Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.