2023 Clinical Leadership Series: Capacity, Access and the Bottom Line – A perfect symphony - On Demand

The program will aim to inform leaders on how they can impact capacity and access in their own organizations while having a positive impact on the bottom line.  It will highlight the work done at Froedtert Health on reducing Length of Stay while improving Capacity and Access to Care which in turn had a positive impact on their bottom line.    

Target Audience

This activity is intended for physicians, nurses, health care quality professionals, and all other clinicians. 

Learning Objectives

At the conclusion of this activity, participants should be able to:

•    Discuss the impact of capacity and access on hospital operations, patient outcomes, and financial stability. 
•    Identify Strategies on how to address patient capacity and access to care in different healthcare settings. 
•    Review how one healthcare system improved capacity and access by significantly reducing length of stay in an academic medical center and community-based hospitals.
•    Examine key performance indicators for sustaining improvements in managing length of stay.

Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC
  • 1.00 CPHQ – Certified Professional Healthcare Quality
  • 1.00 General CE – Attendance
Course opens: 
Course expires: 


Donna McNutt, MS, RN
Sr. Network Manager Director
Vizient, Inc.

Dwayne Keller, MBA
Sr. Principle 
Vizient, Inc.

Paula Schmidt, MSN, MBA, RN
VP Patient Care Services 
Froedtert Health – Froedtert Hospital

Michael Stadler, MD, FACS
Froedtert Health – Froedtert Hospital

Planning Committee

Susan Chishimba, MSN, RN
Member Networks Director
Vizient, Inc. 

Gina Ebhardt
Networks Manager
Vizient, Inc.

Hanna Lakew 
Network Manager
Vizient, Inc.

Donna McNutt, MS, RN
Sr. Member Networks Director
Vizient, Inc. 

Liz Petti
Network Manager
Vizient, Inc.

Tomas Villanueva, DO, MBA, FACPE, SFHM
Senior Principal, Clinical Operations and Quality
Vizient, Inc.  

Identification, Mitigation, and Disclosure of Relevant Financial Relationships

As an accredited provider of continuing education, Vizient, Inc. is dedicated to ensuring this activity presents learners with only accurate, balanced, scientifically justified recommendations, and is free from promotion, marketing, and commercial bias. In accordance with The Standards for Integrity and Independence in Accredited Continuing Education, all planners, faculty, and others in control of the educational content have disclosed the absence or existence of all financial relationships (of any dollar amount) with ineligible companies within the past 24 months.

It is Vizient’s policy that owners and employees of ineligible companies, and any individuals who refuse to disclose the absence or existence of financial relationships with any ineligible companies are disqualified from participating as planners or faculty.


Disclosure of Financial Relationships:

Absence of Relevant Financial Relationships

Vizient, Inc., Jointly Accredited for Interprofessional Continuing Education, defines companies to be ineligible as those whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

An individual is considered to have a relevant financial relationship if the educational content an individual can control is related to the business lines or products of the ineligible company.

No one in a position to control the content of this educational activity have relevant financial relationships with ineligible companies.

Statement of content validity

Vizient, Inc. educational activities are intended to assist healthcare teams advance their professional responsibilities in accordance with the definition of continuing education. It is the policy of Vizient, Inc. to review and ensure that all content and recommendations for patient care within accredited CE is evidenced-based, based on current science and clinical reasoning while ensuring the content is fair and balanced. All recommendations must conform to the generally accepted standards of experimental design, data collection, analysis, and interpretation. Vizient, Inc. does not permit accredited continuing education if it advocates for unscientific approaches to diagnosis or therapy, or if the education promotes recommendations, treatment, or manners of practicing healthcare that are determined to have risks or dangers that outweigh the benefits or are known to be ineffective in the treatment of patients.

FDA off-label/unapproved usage

Faculty/Presenters are required to identify any new and evolving topics for which there is a lower/absence of evidence base. This is to ensure that our content does not advocate for, or promote, practices that are not, or not yet adequately based on current science, evidence, and clinical reasoning. Faculty/Presenters are required to disclose any discussion of (1) off-label/unapproved or investigational uses of FDA approved commercial products or devices and/or (2) products or devices not yet approved in the United States.

Disclaimer: The education provided through this activity is for continuing education purposes only. The views and opinions expressed in this activity are those of the faculty/presenters and do not necessarily reflect the views of Vizient, Inc.



Joint Accreditation Statement:

In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.


Designation Statement(s):


This activity is designated for 1.0 contact hours.


Vizient, Inc. designates this enduring material for a maximum of 1.0 AMA PRA Category 1 Credit.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.


This program has been approved by the National Association for Healthcare Quality for a maximum of 1.0 CPHQ continuing education credits for this event.


Vizient, Inc. will award all other healthcare professionals who successfully complete the activity a Certificate of Participation indicating the maximum credits available. Various state license boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.

Available Credit

  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC
  • 1.00 CPHQ – Certified Professional Healthcare Quality
  • 1.00 General CE – Attendance
Please login or register to take this course.