UNITE 202ONE - PH242 - Listening in Medicine: Storytelling and the Future of the Patient Experience

November 16, 2021

Learning from peers, experts and those who have discovered and uncovered best practices can shorten the time it takes to solve problems in an organization. The 2021 Vizient Clinical Connections Summit is designed to give our members the opportunity to share their knowledge, experience, lessons learned and take home real life, actionable takeaways they can implement.

Based upon the 2020 member topics survey, the Summit sessions and posters provide a through-line to successfully tackle some of the toughest challenges members currently face. Learner takeaways includes proven strategies and tools to enable change and evolve care models. This education content illustrates the depth, sophistication, and impact of Vizient members’ work to improve patient care quality, safety, experiences, effectiveness, outcomes, and efficiencies.

Target Audience

Physician, Nurse, Pharmacist, Pharmacy Technician, General CEU

Learning Objectives

• Identify how storytelling drives connections with patients. 
• Create skills and innovative approaches to enable active listening, empathy and perspective-taking.
• Recognize the impact of listening as a transformative resilience tool.

Additional Information

AttachmentSize
PDF icon Helpful Tips for Users - Vizient CE System.pdf134.81 KB
Course summary
Available credit: 
  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 General CE - Attendance
Course opens: 
10/05/2020
Course expires: 
01/03/2022
Event starts: 
11/16/2021 - 2:15pm CST
Event ends: 
11/16/2021 - 2:45pm CST
Add to calendar: 
Live Activity
United States

Presenters

Stephanie Kindt, MA, JD, Senior Consultant Organizational Development, Penn Medicine, Philadelphia, PA
Aaron Levy, PhD, Senior Lecturer, School of Arts and Sciences, University of Pennsylvania, Philadelphia, PA

Planning Committee

Karen M. Latimer, MS, MSMI, LSSGB, RRT
Associate Vice President, Network Operations, Content
Vizient, Inc.

Lindsay Mayer, MSN, RN, CPHQ
Senior Director, PI Programs
Vizient, Inc.

Marly Christenson, PhD, MS, RN, NP, CPHQ (lead nurse planner)
Senior Director, Networks
Vizient, Inc.

John Langefeld, MD
Vice President, Clinical Integration & Quality Innovation
Vizient, Inc.

Gretchen Brummel, PharmD, BCPS
Consulting Solutions Director
Vizient, Inc.

Richard Ponder, MBA, CMRP, CPhT
Senior Director, Product Delivery
Vizient, Inc.

Reviewers

Lindsay Mayer, MSN, RN, CPHQ
Senior Director, PI Programs
Vizient, Inc.

Marly Christenson, PhD, MS, RN, NP, CPHQ (lead nurse planner)
Senior Director, Networks
Vizient, Inc.

John Langefeld, MD
Vice President, Clinical Integration & Quality Innovation
Vizient, Inc.

Gretchen Brummel, PharmD, BCPS
Consulting Solutions Director
Vizient, Inc.

Richard Ponder, MBA, CMRP, CPhT
Senior Director, Product Delivery
Vizient, Inc.

 

Joint Accreditation Statement:

In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Available Credit

  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.50 General CE - Attendance
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