Performance Improvement Series: Ambulatory Specialty Care - On Demand
Description
The webcast is to provide overview on how 28 organizations tackled specialty access challenges through practical strategies, measurable outcomes and sustainable improvement efforts.
Learners will:
Real-world member experiences and lessons learned
Collaborative outcomes and measurable impact
Leading practices implemented to improve specialty care access
Strategies to sustain and scale improvement across your organization
Target Audience
- Nurses
- Other Healthcare Professionals
Learning Objectives
At the conclusion of this activity, participants should be able to:
1. Describe key organizational strategies that improve specialty care access, including governance, standardized workflows, and data-driven performance management.
2. Identify practical approaches to optimize existing specialty care capacity through top-of-license APP utilization, referral redesign, and team-based care models.
Course summary
- 1.00 ANCC
- 1.00 General CE - Attendance
- 0.10 IACET
Michelle Lewis, MSW, CPHQ
Senior Director, Programs
Vizient
Jovy Sacchi, MSN-HCSM, RN
PI Program Director
Vizient
Lindsay Mayer, RN, MSN, CPHQ
Sr Director, Programs
Vizient
Marilu Kelly, MSN, RN, NPD-BC, CHCP
Director, Continuing Education
Vizient, Inc.
Rebecca Easterwood
CE Programs Manager
Vizient, Inc.
Faculty
Laural Whitmore, M.S. in Industrial and Operations Engineering
SVP Networks: Performance Improvement Programs
Vizient
Haley Bolton, MPH
VP, Access Performance Management
Emory Healthcare
Jovy Sacchi, MSN-HCSM, RN
PI Program Director
Vizient
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.Available Credit
- 1.00 ANCC
- 1.00 General CE - Attendance
- 0.10 IACET
- If the Register/Take Course tab is displayed instead of the Obtain Credit tab, you must first login to proceed with the credit claim process.
Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.

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