Future in Focus 2020 - P116 - Optimizing Care Delivery by Creating a Nurse Call Center - On Demand

Learning from peers, experts and those who have discovered and uncovered best practices can shorten the time it takes to solve problems in an organization.

 The 2020 Vizient Clinical Connections Summit is designed to give our members the opportunity to share their knowledge, experience, lessons learned and take home real life, actionable takeaways they can implement.

Target Audience

  • Nurses
  • Physicians

Learning Objectives

•    List at least four benefits that resulted in creating a nurse call center
•    Describe the steps required in operationalizing a nurse call center
 

Additional Information

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Helpful Tips for Users.pdf157.72 KB
Course summary
Available credit: 
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.60 CBRN
  • 0.50 General CEU – Attendance
Course opens: 
08/03/2020
Course expires: 
09/16/2021
Cost:
$0.00
On Demand Activity
United States

Presenters

Karen Donato, BSN, RN, OCN
Senior Oncology Nurse
University Hospitals Cleveland Medical Center
Cleveland, OH

Planning Committee

Karen M. Latimer, MS, MSMI, LSSGB, RRT
Associate Vice President, Network Operations, Content
Vizient, Inc.

Cindy White, MBA, RN
Vice President, Network Operations
Vizient, Inc.

Lindsay Mayer, MSN, RN (nurse planner)
Director, Programs
Vizient, Inc.

John Langefeld, MD
Vice President, Clinical Integration & Quality Innovation
Vizient, Inc.

Katrina Harper, PharmD, MBA, BCPS, BCSCP
Clinical Pharmacy Director, Sourcing Operations
Vizient, Inc.

Richard Ponder, MBA, CMRP, CPhT
Senior Director, Product Delivery
Vizient, Inc.

 

Reviewers

Lindsay Mayer, MSN, RN (nurse planner)
Director, Programs
Vizient, Inc.

John Langefeld, MD
Vice President, Clinical Integration & Quality Innovation
Vizient, Inc.

Katrina Harper, PharmD, MBA, BCPS, BCSCP
Clinical Pharmacy Director, Sourcing Operations
Vizient, Inc.

Richard Ponder, MBA, CMRP, CPhT
Senior Director, Product Delivery
Vizient, Inc.
 
 

Joint Accreditation Statement:

In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Available Credit

  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.60 CBRN
  • 0.50 General CEU – Attendance

Price

Cost:
$0.00
Please login or register to take this course.