Canceled Future in Focus 2020 - PH221 - 10,000 Steps in Their Shoes: Patient-Centered Process Improvement - On Demand

Learning from peers, experts and those who have discovered and uncovered best practices can shorten the time it takes to solve problems in an organization.

 The 2020 Vizient Clinical Connections Summit is designed to give our members the opportunity to share their knowledge, experience, lessons learned and take home real life, actionable takeaways they can implement.

Target Audience

  • Nurses
  • Pharmacists
  • Pharmacy technicians
  • Physicians

Learning Objectives

•    Explain the purpose of patient journey mapping process 
•    Identify the steps to creating a successful journey map
•    Describe how to integrate patient voice and patients’ emotional experience into process improvement projects
(All learning objectives apply to pharmacy technicians.)

Additional Information

AttachmentSize
PDF icon Helpful Tips for Users.pdf157.72 KB
Course summary
Available credit: 
  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.60 CBRN
  • 0.50 General CE - Attendance
Course opens: 
08/03/2020
Course expires: 
08/24/2020
On Demand Activity
United States

Presenters

Carey Li, MPH, CSSGB, CPXP
Director, Clinical Operations Improvement
Keck Medicine of USC
Los Angeles, CA

 

Planning Committee

Karen M. Latimer, MS, MSMI, LSSGB, RRT
Associate Vice President, Network Operations, Content
Vizient, Inc.

Cindy White, MBA, RN
Vice President, Network Operations
Vizient, Inc.

Lindsay Mayer, MSN, RN (nurse planner)
Director, Programs
Vizient, Inc.

John Langefeld, MD
Vice President, Clinical Integration & Quality Innovation
Vizient, Inc.

Katrina Harper, PharmD, MBA, BCPS, BCSCP
Clinical Pharmacy Director, Sourcing Operations
Vizient, Inc.

Richard Ponder, MBA, CMRP, CPhT
Senior Director, Product Delivery
Vizient, Inc.

 

Reviewers

Lindsay Mayer, MSN, RN (nurse planner)
Director, Programs
Vizient, Inc.

John Langefeld, MD
Vice President, Clinical Integration & Quality Innovation
Vizient, Inc.

Katrina Harper, PharmD, MBA, BCPS, BCSCP
Clinical Pharmacy Director, Sourcing Operations
Vizient, Inc.

Richard Ponder, MBA, CMRP, CPhT
Senior Director, Product Delivery
Vizient, Inc.
 
 

Joint Accreditation Statement:

In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Available Credit

  • 0.50 ACPE Pharmacist
  • 0.50 ACPE Pharmacy Technician
  • 0.50 AMA PRA Category 1 Credit™
  • 0.50 ANCC
  • 0.60 CBRN
  • 0.50 General CE - Attendance
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