2022 Stronger - P161 - Doubling Down on Recalls and Defects - On Demand
The COVID-19 pandemic resulted in severe product shortages and unavailability of materials, increasing the impact of recalls and defects on our health system. High volumes of recalls and defects increase the possibility of patient or staff exposure to potentially harmful or ineffective products. With an external audit serving as a catalyst for change, corporate supply chain at Yale New Haven Health System reconstructed our recall and defect management programs. These two exemplary programs leapfrogged organizational operation capabilities in arguably the most challenging of times, earning national recognition from the Food and Drug Administration (FDA) for proactive contribution to product recalls.
- Healthcare Quality Professionals
- Other Healthcare Professionals
Discuss strategies to reduce recall fatigue.
Identify strategies to track and trend product defects.
Cherie Bragg, LSSMB, Performance Improvement Coordinator, Yale New Haven Health System, New Haven, CT
Anna C. A. Cerilli, MS, RN, Value Analysis Nurse, Yale New Haven Health System, New Haven, CT
Carla Carusone, RN, System Director Value Analysis, Yale New Haven Health System, New Haven, CT
Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 0.50 CPHQ CE credits.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
- 0.50 ANCC
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE – Attendance