2022 Stronger - P118 - Leveraging a Discharge Reception Area to Improve Patient Flow - On Demand
Efficient orchestration of patient discharges is critical to daily operations within a hospital. In April 2020, our patient flow management team took charge of a previously limited discharge reception area (DRA). Through several process improvement initiatives and implementation of a daily multidisciplinary discharge huddle, the DRA realized a 77% increase in patient discharges facilitated through the reception area. In 2022, patients discharged through the DRA have a higher rate of leaving the facility before 1400 (58%) compared to patients discharged from the units (32%).
- Healthcare Quality Professionals
- Other Healthcare Professionals
Describe opportunities to improve expedited patient discharges and patient flow by leveraging a discharge reception area.
Identify methods to increase utilization of a discharge reception area.
Jennifer Erickson, RN, MNS, MBA, CPHQ, CSSGB, Director, Patient Flow Management Center, UC Davis Medical Center, Sacramento, CA
Eric Gross, MD, MMM, Physician Advisor, Quality Director of Emergency Medicine, UC Davis Medical Center, Sacramento, CA
Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.5 Interprofessional Continuing Education (IPCE) credits for learning and change.
Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.
Vizient, Inc. designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 0.50 CPHQ CE credits.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE – Attendance
- 0.50 Interprofessional Continuing Education (IPCE)