2022 Stronger - P116 - Four to the Floor: Optimizing ED-to-Floor Patient Flow - On Demand
Optimizing patient flow is paramount to improving quality and access to care. Emergency department (ED)-to-floor patient flow involves multiple steps, as well as opportunities to streamline these steps. We achieved a hospital “discharge order to next patient occupy time” for a patient from the ED of less than four hours (“four to the floor”). Intermediate steps were individually analyzed and optimized with rapid Plan-Do-Study-Act improvement cycles. Senior leadership support from our executive chief medical officer, automation of certain steps, standard work and workflow modification helped achieve these results.
- Healthcare Executives
- Healthcare Quality Professionals
- Other Healthcare Professionals
Describe a framework to optimize hospital patient flow from the emergency department to the floor.
List interventions to improve patient flow in a hospital.
Discuss potential outcomes of such interventions in a hospital.
Ashley R. Cross, BSN, RN-BC, Patient Care Manager, UK HealthCare, Lexington, KY
Haley Vaigneur, MSIE, SSBB, Senior Health Systems Engineer, UK HealthCare, Lexington, KY
Preetham Talari, MD, MBA, Associate Professor, Medical Director, UK HealthCare, Lexington, KY
Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 0.5 Interprofessional Continuing Education (IPCE) credits for learning and change.
Vizient, Inc. designates this enduring material for a maximum of 0.50 ANCC contacts hours.
Vizient, Inc. designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Healthcare Executives (ACHE)
By attending the 2022 Connections Summit offered by Vizient, Inc. participants may earn up to 0.50 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
Participants in this program who wish to have it considered for ACHE Qualified Education hours should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification. Participants are responsible for maintaining a record of their ACHE Qualified Education hours. To self-report, participants should log into their MyACHE account and select ACHE Qualified Education Credit.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 0.50 CPHQ CE credits.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award a maximum of 0.50 contact hours to all other healthcare professionals who successfully complete the activity. These individuals will receive a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
- 0.50 ACHE
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE – Attendance