2026 Impact - T52 - The Workforce Within: Internal Travel Teams for Staffing Stability - On Demand
Healthcare organizations are increasingly seeking innovative strategies to develop a highly skilled, flexible workforce while reducing dependence on external contracted labor. Learn about the key actions Mayo Clinic implemented to develop an internal nurse and surgical technician travel team. This approach addressed immediate and long-term staffing shortages across multiple locations in four states while strengthening operational resilience. Central to this model is a multiskilled, cross-trained workforce capable of flexing across departments and specialties, enhancing staffing agility, improving workforce satisfaction, and maintaining the highest standards of quality and patient care.
Target Audience
- Dietitians
- Healthcare Quality Professionals
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Physician Associates
- Other Healthcare Professionals
Learning Objectives
At the conclusion of this activity, participants should be able to:
• Describe the benefits of utilizing an internal travel team versus contracted labor.
• Identify key support measures needed to develop an internal travel team.
Course summary
- 0.50 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
- 0.05 IACET
Emily J. Sanders, DNP, MSN, RN, Nurse Manager, Mayo Clinic, Rochester, MN
Lauren J. Tainter, RN, Nurse Manager, Mayo Clinic, Eau Claire, WI

Interprofessional Continuing Education (IPCE)
Physician Associates (AAPA)
Vizient, Inc. is Jointly Accredited by the Joint Accreditation for Interprofessional Continuing Education and has been approved to offer Continuing Education Units (CEUs). CEUs are awarded for learning events that align with the ANSI/IACET Standard for Continuing Education and Training. IACET is recognized internationally as a standards development organization and accrediting body that promotes quality continuing education and training. Available Credit
- 0.50 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
- 0.05 IACET
- If the Register/Take Course tab is displayed instead of the Obtain Credit tab, you must first login to proceed with the credit claim process.
Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.

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