2026 Impact - T47 - High-Accountability HTM: Contracting for Predictable Capital and Clinical Readiness - On Demand
Health systems increasingly rely on outsourced healthcare technology management (HTM) while facing unpredictable capital costs, data opacity and clinical dissatisfaction. Rush University System for Health transformed its HTM model by introducing a high-accountability sourcing strategy that contractually ties vendor compensation to capital forecasting accuracy, staffing compliance and asset availability. By shifting HTM governance from reactive break-fix metrics to predictive financial and clinical accountability, Rush stabilized capital planning, improved equipment access and restored clinical trust. This session outlines a replicable contracting framework that positions HTM as a strategic financial and clinical asset.
Target Audience
- Dietitians
- Healthcare Quality Professionals
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Physician Associates
- Other Healthcare Professionals
Learning Objectives
At the conclusion of this activity, participants should be able to:
• Describe the structure of a high-accountability HTM contract that links vendor compensation to capital forecasting accuracy and staffing compliance.
• Identify sourcing strategies that integrate audit findings into composite service-level agreements to improve financial predictability and clinical throughput.
Course summary
- 0.50 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
- 0.05 IACET
Daniel L. Hart, MBA, System Director Clinical Engineering/HTM, Rush University System for Health, Chicago, IL
Keith Mores, Strategic Sourcing Manager, Rush University System for Health, Chicago, IL

Interprofessional Continuing Education (IPCE)
Physician Associates (AAPA)
Vizient, Inc. is Jointly Accredited by the Joint Accreditation for Interprofessional Continuing Education and has been approved to offer Continuing Education Units (CEUs). CEUs are awarded for learning events that align with the ANSI/IACET Standard for Continuing Education and Training. IACET is recognized internationally as a standards development organization and accrediting body that promotes quality continuing education and training. Available Credit
- 0.50 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
- 0.05 IACET
- If the Register/Take Course tab is displayed instead of the Obtain Credit tab, you must first login to proceed with the credit claim process.
Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.

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