2025 Imagine - W51 - Turning the Tide: A Strategic, Sustainable Approach to Improve Mortality Outcomes - On Demand
Systematic evaluation of inpatient mortalities allows health care organizations to identify and mitigate patient safety risk and drive patient outcomes. Carilion Clinic’s strategic focus, organizational process improvement and innovative approaches led to the development of a robust mortality program with measurable impact. The Carilion team streamlined previously labor-intensive and fragmented workflows through data platform integration with the electronic health record. Automated escalating reviews enable immediate engagement with frontline teams to address system opportunities; data aggregation from thousands of patient reviews to drive progress; and timely collaboration among multiple hospitals, departments and team members.
Target Audience
- Dietitians
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Physician Associates
- Healthcare Quality Professionals
- Other Healthcare Professionals
Learning Objectives
- Discuss an intuitive and sustainable evidence-based mortality review process.
- Explain how to leverage a strategic focus to prioritize quality improvement work.
Ashli Semones, MPA, PMP, Senior Director, Project Management, Process Improvement, Outcomes and Mortality, Carilion Clinic, Roanoke, Va.
Branden Robertson, MPH, NR-P, CPHQ, CPPS, CPHRM, Senior Director, Quality and Patient Safety, Carilion Clinic, Roanoke, Va.
Lara Richards, MSN, RN, Quality Improvement Facilitator - Mortality, Carilion Clinic, Roanoke, Va.
M. Suzanne "Suzy" Kraemer, MD, FACP, Chief Quality Officer, Carilion Clinic, Roanoke, Va.
Joint Accreditation Statement
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

The Commission on Dietetic Registration (CDR) accepts nutrition-and-dietetics-related continuing education credits from Jointly Accredited Providers. After completing this activity, CDR-credentialed practitioners may claim CPEUS under Activity Type 102; 1 contact hour (60 minutes) = 1 CPEU.
Available Credit
- 0.50 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
Select the “Obtain Credit” button to access the session evaluation and to claim CE Credit.
Please Note:
- If the "Register/Take Course" tab is displayed instead of the "Obtain Credit" tab, you must first login to proceed with the credit claim process.
- This activity requires learners to confirm their attendance using an activity code. An Access Denied error message indicates that your attendance was not recorded via SMS text or QR code scanning.
- Please click here to enter the code you received at the end of the session to verify your attendance if you have not already done so: https://continuingeducation.vizientinc.com/code
Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.

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