2025 Imagine - T54 - Optimizing Surgical Supply Returns: Collaboration in Action - On Demand
Overview: This presentation will cover the issue of unused items in the operating room (OR) being returned to the supply chain storeroom, causing a backlog of items to return to bins. This can lead to excess inventory, overtime, damaged supplies and other challenges. A Lean process improvement methodology (e.g., Gemba walks/Go and Sees, takt time, PICK [Possible, Implement, Challenge and Kill] chart) was used to identify inefficiencies and implement changes, such as updating preference cards and using credit carts. These changes reduced OR return volume without increasing full-time equivalents.
Target Audience
- Dietitians
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Physician Associates
- Other Healthcare Professionals
Learning Objectives
Identify root causes for OR returns that contribute to a backlog of items.
Discuss Lean process improvement methodology to identify inefficiencies and implement change.
Trent Larsen, Director of Supply Chain Logistics | Supply Chain Solutions, Legacy Health, Portland, Ore.
Joe Kelly, MSCM, Manager of Supply Chain Operations | Good Samaritan Hospital, Legacy Health, Portland, Ore.
Joint Accreditation Statement
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

The Commission on Dietetic Registration (CDR) accepts nutrition-and-dietetics-related continuing education credits from Jointly Accredited Providers. After completing this activity, CDR-credentialed practitioners may claim CPEUS under Activity Type 102; 1 contact hour (60 minutes) = 1 CPEU.
Available Credit
- 0.50 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 General CE - Attendance
Select the “Obtain Credit” button to access the session evaluation and to claim CE Credit.
Please Note:
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- Please click here to enter the code you received at the end of the session to verify your attendance if you have not already done so: https://continuingeducation.vizientinc.com/code
Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.

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