2025 Imagine - T53 - Team of Teams: Our Road to No. 1 in the Patient Safety Domain - On Demand
Overview: In our continuous pursuit to improve safety, we sought to tackle each indicator in the Vizient safety domain by utilizing General Stanley McChrystal’s Team of Teams concept. This concept combines robust, centralized communication (shared consciousness) with decentralized teams that are empowered with execution to refine clinical pathways and develop research for improved patient outcomes. Using this model, we significantly enhanced our performance within the Vizient safety domain, from No. 63 in 2020 to No. 1 in 2024.
Target Audience
- Dietitians
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Physician Associates
- Healthcare Quality Professionals
- Other Healthcare Professionals
Learning Objectives
Discuss the methods employed to implement the Team of Teams approach.
Identify clinical challenges in the safety domain that could benefit from applying the Team of Teams methodology.
Jeffrey Chen, MD, Hospitalist, UT Medical Director of Quality, Memorial Hermann Hospital, TMC, Memorial Hermann Texas Medical Center, Houston, Texas
Jean McBride, LSSMBB, Director, Process Quality and Improvement, Memorial Hermann-Texas Medical Center, Houston, Texas
Bela Patel, MD, Regional Chief Medical Officer, Memorial Hermann TMC and Vice Dean, UT Health, Memorial Hermann-Texas Medical Center, Houston, Texas
Joint Accreditation Statement
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

The Commission on Dietetic Registration (CDR) accepts nutrition-and-dietetics-related continuing education credits from Jointly Accredited Providers. After completing this activity, CDR-credentialed practitioners may claim CPEUS under Activity Type 102; 1 contact hour (60 minutes) = 1 CPEU.
Available Credit
- 0.50 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
Select the “Obtain Credit” button to access the session evaluation and to claim CE Credit.
Please Note:
- If the "Register/Take Course" tab is displayed instead of the "Obtain Credit" tab, you must first login to proceed with the credit claim process.
- This activity requires learners to confirm their attendance using an activity code. An Access Denied error message indicates that your attendance was not recorded via SMS text or QR code scanning.
- Please click here to enter the code you received at the end of the session to verify your attendance if you have not already done so: https://continuingeducation.vizientinc.com/code
Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.

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