2025 Imagine - T41 - Rethinking Admissions: When Conversations Come First - On Demand
Overview: When patients present with serious illness, early conversations can change the trajectory of care. Houston Methodist Clear Lake Hospital and UPMC Presbyterian Shadyside each piloted strategies to initiate palliative care and goals-of-care discussions before inpatient admission — one through direct emergency department consults and the other via an observation pending goals-of-care status. Both approaches prioritized timely, patient-centered decisions and led to measurable reductions in mortality index and early deaths. These models show how aligning care with patient wishes can yield clinical and operational gains. Explore how thoughtful front-end planning can support better outcomes for patients and systems alike.
Target Audience
- Dietitians
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Physician Associates
- Healthcare Quality Professionals
- Other Healthcare Professionals
Learning Objectives
Identify strategies for initiating goals-of-care conversations before inpatient admission.
Describe how early palliative care engagement can reduce early deaths and improve patient-centered outcomes.
Rebel L. Heasley, DNP, MSN/MHA, RN, NE-BC, CHPN, Director of Palliative Care, Dialysis, & Volunteer Services, Houston Methodist Clear Lake Hospital, Houston, Texas
Syritta Doughty, MSN, RN, CHPN, Palliative Care RN III; Houston Methodist Clear Lake Hospital, Houston, Texas
Brian Zuckerbraun, MD, MBA, FACS, FSIS, Vice President of Quality, UPMC Presbyterian Shadyside, Pittsburgh, Pa.
Rachel Bitterice, MSN, RN, Quality Improvement Specialist, Intermediate, UPMC Presbyterian Shadyside, Pittsburgh, Pa.
Lisa Donahue, DNP, RN, CPPS, Senior Director, Patient Safety, Innovation & Quality, UPMC Presbyterian Shadyside, Pittsburgh, Pa.
Joint Accreditation Statement
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

The Commission on Dietetic Registration (CDR) accepts nutrition-and-dietetics-related continuing education credits from Jointly Accredited Providers. After completing this activity, CDR-credentialed practitioners may claim CPEUS under Activity Type 102; 1 contact hour (60 minutes) = 1 CPEU.
Available Credit
- 0.75 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.75 ACPE Pharmacist
- 0.75 ACPE Pharmacy Technician
- 0.75 AMA PRA Category 1 Credit™
- 0.75 ANCC
- 0.75 CDR
- 0.75 CPHQ – Certified Professional Healthcare Quality
- 0.75 General CE - Attendance
Select the “Obtain Credit” button to access the session evaluation and to claim CE Credit.
Please Note:
- If the "Register/Take Course" tab is displayed instead of the "Obtain Credit" tab, you must first login to proceed with the credit claim process.
- This activity requires learners to confirm their attendance using an activity code. An Access Denied error message indicates that your attendance was not recorded via SMS text or QR code scanning.
- Please click here to enter the code you received at the end of the session to verify your attendance if you have not already done so: https://continuingeducation.vizientinc.com/code
Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.

Facebook
X
LinkedIn
Forward