2025 Imagine - T12 - Observed Over Expected: Our Journey To Improving Mortality Index - On Demand
Overview: Mortality index (MI) is a key quality improvement metric upon which a hospital’s performance is compared to peer institutions. It captures important dimensions of patient care, including appropriate and compassionate end-of-life care, and accurate, comprehensive documentation capturing patient complexity. At New YorkPresbyterian Brooklyn Methodist Hospital, we were challenged with an MI much greater than one. We describe our multidisciplinary approach to improve MI, including methods to increase hospice conversions by creating an infrastructure to identify appropriate hospice candidates and streamline the hospice conversion process, as well as efforts to improve documentation with the assistance of an appointed clinical documentation improvement (CDI) champion abd keveragubg the EMR. We used our successes to then advocate for an expansion of resources.
Target Audience
- Dietitians
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Physician Associates
- Healthcare Quality Professionals
- Other Healthcare Professionals
Learning Objectives
Discuss methods to improve mortality index by streamlining hospice conversion using a multidisciplinary approach.
Discuss how to leverage the electronic medical record to identify hospice candidates to improve an organization’s mortality index metric and documentation.
Vishwas Anand Singh, MD, MS, FHM, Chief, Hospital Medicine, Vice Chief of Patient Flow and Operations, NewYork Presbyterian Brooklyn Methodist Hospital, Brooklyn, N.Y.
Shirah Moses, MS, OTR/L, Quality and Patient Safety Specialist, NewYork Presbyterian Brooklyn Methodist Hospital, Brooklyn, N.Y.
Kaedrea Jackson, MD, MBA, MPH, Chief Medical Officer, Chief Quality Officer, NewYork Presbyterian Brooklyn Methodist Hospital, Brooklyn, N.Y.
Joint Accreditation Statement
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

The Commission on Dietetic Registration (CDR) accepts nutrition-and-dietetics-related continuing education credits from Jointly Accredited Providers. After completing this activity, CDR-credentialed practitioners may claim CPEUS under Activity Type 102; 1 contact hour (60 minutes) = 1 CPEU.
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| JA0006103-0000-25-194-H04-T |
Available Credit
- 0.50 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
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