Test Session PH211: Human-Centered Design Approach to COVID-19 PPE Challenges

November 15, 2022
Throughout the COVID-19 pandemic, health care organizations have had to wrestle with unreliable supply chains for personal protective equipment (PPE) and dynamic evolution of PPE best practices. Our human factors, innovation and project management teams — along with clinical experts and engineers — were asked to develop solutions to PPE challenges for frontline caregivers. The team designed, prototyped, manufactured and implemented PPE solutions that were developed by and for our staff using a human centered design approach. We will discuss two case studies: face shields and respiration filters.

Target Audience

Physician, Nurse, General CEU

Learning Objectives

Describe a human-centered design approach in health care.
Explain the return on investment for a health care organization using a design approach to solving complex challenges.

Additional Information

PDF icon PH211.pdf1.96 MB
Course summary
Course opens: 
Course expires: 
Event starts: 
11/15/2022 - 8:45am CST
Event ends: 
11/15/2022 - 9:15am CST
Sarah E. Henrickson Parker, PhD
Research Associate Professor
Senior Director, Carilion Clinic
Roanoke, VA
Patrice Weiss, MD, FACOG
Executive Vice President/Chief Medical Officer
Carilion Clinic
Roanoke, VA

In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.





Vizient, Inc. designates this learning format for a maximum of 1.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.


Vizient, Inc. designates this nursing activity for 1.00 contact hour(s).

Pharmacists/ Pharmacy Technicians

Vizient, Inc. designates this knowledge or application-based activity for a maximum of for 1.00 contact hour(s) (0.10 CEUs) for all pharmacists and pharmacy technicians.
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Upon closing of the online evaluation, Vizient will report your CE credits directly to CPE monitor within 60 days.
Please note:
  • After the course close date, Vizient will no longer be able to report credit(s) to CPE monitor.
  • It is the responsibility of the pharmacist or pharmacy technician to ensure that your Vizient CE Learner Profile has the correct NABP e-profile ID and DOB (in MMDD format) to receive credit for participating in the activity.
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Other Health Care Professionals

Vizient will award all other health care professionals who successfully complete the activity a Certificate of Participation indicating the maximum credits available.
Many state licensing boards and credentialing bodies accept certificates of participation from accredited CE activities to meet continuing education requirements for license renewals and re-certification. Please note it is the responsibility of the license holder to contact their state licensing board and/or certifying body for verification on credit eligibility.


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