2026 Impact - T24 - Sustaining Zero Harm: What It Takes To Keep Infections at Bay - On Demand
Sustaining zero harm requires more than short-term success — it necessitates consistency, discipline and shared accountability. At Houston Methodist Baytown Hospital, a structured approach to standard work, education and feedback has maintained zero catheter-associated urinary tract infections (CAUTIs) since 2022 while supporting broader reductions in hospital-acquired infections. At NewYork-Presbyterian Queens, a decade-long effort to strengthen central line stewardship and hardwire best practices has resulted in over two years without a central line-associated bloodstream infection (CLABSI). These experiences highlight how reliable processes and vigilant teams can sustain high performance over time — demonstrating what it takes to move from improvement to enduring excellence.
Target Audience
- Dietitians
- Healthcare Quality Professionals
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Physician Associates
- Other Healthcare Professionals
Learning Objectives
At the conclusion of this activity, participants should be able to:
• Describe standard work processes that support sustained CAUTI prevention.
• Discuss proactive processes that support effective central line stewardship.
Course summary
- 0.75 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.75 ACPE Pharmacist
- 0.75 ACPE Pharmacy Technician
- 0.75 AMA PRA Category 1 Credit™
- 0.75 ANCC
- 0.75 CDR
- 0.75 CPHQ – Certified Professional Healthcare Quality
- 0.75 General CE - Attendance
- 0.08 IACET
Diana Fregia, MSN, BSN, RN, CPHQ, Director, Quality & Outcomes, Houston Methodist Baytown Hospital, Baytown, TX
Nishant Prasad, MD, Chief, Infectious Diseases, NewYork-Presbyterian Queens, Flushing, NY
Jessica Sutterfield, DNP, MBA, RN, NE-BC, Director of Nursing and Education, Houston Methodist Baytown Hospital, Baytown, TX
Janice Burns, MSN, RN, CIC, Director, IP&C, Vascular Access, Nursing Quality, NewYork-Presbyterian Queens, Flushing, NY
Apoorv Broor, MD, MBA, FACP, SFHM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Baytown Hospital, Baytown, TX
Anna Floyd, MPH, CIC, CHOP, HACP-IC, Manager, System Infection Prevention & Control, Houston Methodist System, Houston, TX

Interprofessional Continuing Education (IPCE)
Physician Associates (AAPA)
Vizient, Inc. is Jointly Accredited by the Joint Accreditation for Interprofessional Continuing Education and has been approved to offer Continuing Education Units (CEUs). CEUs are awarded for learning events that align with the ANSI/IACET Standard for Continuing Education and Training. IACET is recognized internationally as a standards development organization and accrediting body that promotes quality continuing education and training. Available Credit
- 0.75 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.75 ACPE Pharmacist
- 0.75 ACPE Pharmacy Technician
- 0.75 AMA PRA Category 1 Credit™
- 0.75 ANCC
- 0.75 CDR
- 0.75 CPHQ – Certified Professional Healthcare Quality
- 0.75 General CE - Attendance
- 0.08 IACET
- If the Register/Take Course tab is displayed instead of the Obtain Credit tab, you must first login to proceed with the credit claim process.
Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.

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