2025 Imagine - T75 - Commitment to Wellbeing Elevates Employee Engagement, Fuels Financial Performance - On Demand
Overview: Baptist Memorial Healthcare launched a holistic wellbeing program over seven years ago targeting a triple aim: measurably improve the overall wellbeing of our self-insured health plan members, launch a longitudinal research study to measure results and integrate the program into our primary care physician practice to find a medical home for our members. A core leadership team oversees and operationalizes the program. Our measurable and significant outcomes and long-term commitment to employee wellbeing led to increased engagement and culture and decreased health plan costs. We have monthly, quarterly and annual reporting on medical claim and pharmacy spend to measure our outcomes. We also have annual clinical biometric data and subjectively reported individual assessment data.
Target Audience
- Dietitians
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Physician Associates
- Other Healthcare Professionals
Learning Objectives
Outline the characteristics of a successful employee wellbeing program.
Describe the benefits of a long-term, holistic wellbeing program.
Jake Lancaster, MD, MSHA, Chief Medical Officer, Baptist Memorial Health Care, Memphis, Tenn.
Lia Lansky, MS, MHA, Chief Wellbeing Officer, Baptist Memorial Health Care, Memphis, Tenn.
Joint Accreditation Statement
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

The Commission on Dietetic Registration (CDR) accepts nutrition-and-dietetics-related continuing education credits from Jointly Accredited Providers. After completing this activity, CDR-credentialed practitioners may claim CPEUS under Activity Type 102; 1 contact hour (60 minutes) = 1 CPEU.
Available Credit
- 0.50 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 General CE - Attendance
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Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.

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