Pharmacist Wellbeing, Burnout Prevention, and Reducing the Risk of Errors in Healthcare
More than 2,000 Americans were recently surveyed nationally (May 2019) and found that 80% believe the quality of care may decrease when their pharmacist or other healthcare provider is burnt out. Burnout among healthcare professionals increases the risk of medical errors and threatens patient safety due to impaired attention and decreased functioning – ASHP: https://wellbeing.ashp.org
The following presentation will offer pharmacists an understanding of the newly validated Well-Being Index (WBI) and implication for pharmacist stressors. The presentation will cover the impact of pharmacist burnout which increases the risk of medical errors, increase in malpractice claims, disruptive behavior, reduced empathy for patients, decreased patient adherence to treatment regimens and overall career dissatisfaction. The presentation will additionally cover the institutional and patient toll that clinician burnout can cause, in addition to the financial and personal toll. Interventions at the organizational and personal level will be discussed with the group, in addition to internal and external factors that contribute to burnout.
Healthcare decision-makers need new tools to manage, educate, lead and deploy limited resources in a rapidly changing healthcare environment. . Human Factors/ ergonomics (HFE) framework optimizes staff and patient wellbeing while optimizing system performance. Patient safety is a result of good system performance.
- Explain the Well-Being index (WBI) to assess the well-being and dimensions of stress in pharmacists and the likelihood of adverse professional outcomes
- Discuss the impact of clinical burnout and the increased risk of medical errors
- Review individual-based interventions and organizational interventions aimed at improving clinician wellness and patient safety measures
Relevant financial relationships: Planning committee members and presenters have nothing to disclose
- 1.00 ACPE Pharmacist
- 1.00 General CEU – Attendance