Focusing on the Future: Are you innovating or just firefighting?

September 24, 2020

Healthcare facilities are desperate for revenue. This webinar explores several key issues that pharmacies must face as their hospital systems are opening outpatient and clinic areas. What are the strengths and weaknesses in your system that will determine whether or not your previous patients who may have been receiving care elsewhere during the pandemic decide to return to your site?

Target Audience

  • Pharmacists
  • Pharmacy technicians

Learning Objectives

Pharmacist learning objectives

  1. Explain proposed 2021 changes to Medicare reimbursement with operational changes required to implement them
  2. Determine payor idiosyncrasies impacting working with them
  3. Describe the impact of the COVID-19 pandemic on site of service
  4. List strategies for a new or improved pharmacy revenue stream

Pharmacy technician learning objectives

  1. Identify what is needed to get paid for a drug in 2021, where the information comes from and who is responsible
  2. Develop strategies for ensuring accuracy and completeness of data submitted for reimbursement and analytics that ensure integrity
  3. Adopt a cross functional multidisciplinary approach to revenue cycle management with new strategies that shake out old habits

Additional Information

Course summary
Available credit: 
  • 1.00 ACPE Pharmacist
  • 1.00 ACPE Pharmacy Technician
  • 1.00 General CEU – Attendance
Course opens: 
Course expires: 
Event starts: 
09/24/2020 - 1:00pm CDT
Event ends: 
09/24/2020 - 2:00pm CDT
Live via webinar
United States
Relevant financial relationships: Planning committee members and the presenter have nothing to disclose
Planning committee members
Jackie Stokes, BS
Manager, Pharmacy Program Services
Gretchen Brummel, PharmD
Consulting Director, Pharmacy
Course reviewer
Gretchen Brummel, PharmD
Consulting Director, Pharmacy
Bonnie Kirschenbaum, MS, FASHP, FCSHP
Joint Accreditation Statement:
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Designation Statements:
Vizient, Inc. designates this activity for a maximum of 1.00 ACPE credit hours.
Universal Activity Number: JA0006103-0000-20-137-L03-P
Universal Activity Number: JA0006103-0000-20-137-L03-T
Vizient, Inc. will award CEUs to each participant who successfully completes this program. The CEU is a nationally recognized unit of measure for continuing education and training programs that meet certain criteria (1 contact hour = 0.1 CEU).

Available Credit

  • 1.00 ACPE Pharmacist
  • 1.00 ACPE Pharmacy Technician
  • 1.00 General CEU – Attendance


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