2025 Imagine - T66 - Designing Care for Real-World Community Needs - On Demand
Overview: Hospitals are finding new ways to serve their communities through nurse navigation models that close gaps in care. At the University of Virginia, a nurse navigator program significantly reduced treatment delays for rural breast cancer patients by improving access to oncology specialists. At Froedtert Hospital, nurse navigators support firearm injury survivors from admission through outpatient follow-up, building trust and reducing emergency visits. With multidisciplinary coordination at their core, both programs highlight how targeted navigation can close care gaps. Learn practical, scalable strategies that illustrate how these teams are designing care with their communities in mind.
Target Audience
- Dietitians
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Physician Associates
- Healthcare Quality Professionals
- Other Healthcare Professionals
Learning Objectives
Discuss how nurse navigation models can improve timely care access.
Identify ways to design patient-focused interventions that strengthen care continuity.
Catherine Terrell, MSN, RN, OCN, Director, Clinical Services, Clinic & Patient Access, UVA Health, Charlottesville, Va.
Becca Laszkiewicz, MSN, RN, Trauma Nurse Navigator, Froedtert Hospital, Milwaukee, Wis.
Libby Schroeder, MD, MS, Chief Medical Officer, Associate Professor of Surgery, Froedtert Hospital, Milwaukee, Wis.
Joint Accreditation Statement
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

The Commission on Dietetic Registration (CDR) accepts nutrition-and-dietetics-related continuing education credits from Jointly Accredited Providers. After completing this activity, CDR-credentialed practitioners may claim CPEUS under Activity Type 102; 1 contact hour (60 minutes) = 1 CPEU.
Available Credit
- 0.75 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.75 ACPE Pharmacist
- 0.75 ACPE Pharmacy Technician
- 0.75 AMA PRA Category 1 Credit™
- 0.75 ANCC
- 0.75 CDR
- 0.75 CPHQ – Certified Professional Healthcare Quality
- 0.75 General CE - Attendance
Select the “Obtain Credit” button to access the session evaluation and to claim CE Credit.
Please Note:
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Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.

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