2025 Imagine - T55 - UMove to Improve: Designing a Sustainable, Multidisciplinary Patient Mobility Program - On Demand
Overview: UMass Memorial Medical Center has a rigorous structure for quality and safety improvement. We have Safety Assessment Feedback and Error Reduction (SAFER) Teams focused on venous thromboembolism, falls and pressure injuries. All teams identified mobility as a contributing factor to harm. Leadership commissioned an improvement team to identify current state and engaged unit-based multidisciplinary teams to design a process that ensures patients are assessed, have mobility goals and are mobilized to the best of their abilities. The program was implemented in 21 units in 2024. Mobility assessment and goal-setting improved from 5% to 90%, with 82% of patients having documentation of mobilization.
Target Audience
- Dietitians
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Physician Associates
- Healthcare Quality Professionals
- Other Healthcare Professionals
Learning Objectives
Describe three key characteristics of a successful multidisciplinary mobility program.
Identify key performance indicators to monitor and share with frontline staff and providers to generate ideas for ongoing engagement.
Lindsay Bagdis, PT, DPT, Quality, Patient Safety, Regulatory Project Manager, UMass Memorial Medical Center, Worcester, Mass.
Ellen Felkel-Brennan, DNP, RN, CPHQ, Associate Vice President, Quality, Safety and Regulatory, UMass Memorial Medical Center, Worcester, Mass.
Joint Accreditation Statement
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

The Commission on Dietetic Registration (CDR) accepts nutrition-and-dietetics-related continuing education credits from Jointly Accredited Providers. After completing this activity, CDR-credentialed practitioners may claim CPEUS under Activity Type 102; 1 contact hour (60 minutes) = 1 CPEU.
Available Credit
- 0.50 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
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