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Forward2025 Imagine - PP06 - Service Line and Strategy Executives Peer to Peer Education Meeting: Unlocking Capacity, Driving Growth: Evolving Health System and Service Line Strategy
Las Vegas, NV US
September 16, 2025
Where strategy meets execution, service lines take center stage. This meeting brings together strategy and service line executives to explore how leading organizations are structuring for impact, unlocking growth and advancing access through aligned leadership and integrated planning. Featuring expert insights, success stories and peer exchange, discover how to turn strategic vision into measurable results.
Target Audience
- Dietitians
- Nurses
- Pharmacists
- Pharmacy Technicians
- Physicians
- Physician Associates
- Healthcare Executives
- Healthcare Quality Professionals
- Other Healthcare Professionals
Learning Objectives
By participating in the Vizient Connections Summit, learners should be able to:
- Outline current trends, market forces and strategic considerations influencing the evolution of health system service lines.
- Discuss strategies to increase capacity within your system to meet future patient demand.
- Identify common challenges and emerging solutions related to access, throughput and service line growth.
Wynn Las Vegas
3131 Las Vegas Blvd S.
Las Vegas, NV
89109
United States
+1 (702) 770-7000
Statement of Content Validity
Vizient, Inc. educational activities are intended to assist healthcare teams advance their professional responsibilities in accordance with the definition of continuing education. It is the policy of Vizient, Inc. to review and ensure that all content and recommendations for patient care within accredited CE is evidenced-based, based on current science and clinical reasoning while ensuring the content is fair and balanced. All recommendations must conform to the generally accepted standards of experimental design, data collection, analysis, and interpretation. Vizient, Inc. does not permit accredited continuing education if it advocates for unscientific approaches to diagnosis or therapy, or if the education promotes recommendations, treatment, or manners of practicing healthcare that are determined to have risks or dangers that outweigh the benefits or are known to be ineffective in the treatment of patients.
FDA Off-Label Use
Faculty presenters are also expected to disclose any discussion of (1) off-label or investigational uses of FDA approved commercial products or devices or (2) products or devices not yet approved in the United States.
Disclaimer
The education provided through this activity is for continuing education purposes only. The views and opinions expressed in this activity are those of the faculty/presenters and do not necessarily reflect the views of Vizient, Inc.
Faculty & Planners
Faculty
Kate O’Shaughnessy, MS-HSM, LSSGB, CPHQ
Senior Member Networks Director
Vizient, Inc.
Shannon Raveendran, MHA
Performance Improvement Program Director
Vizient, Inc.
Jill Engel, DNP, ACNP, FNP, NEA-BC, FAANP
Service Line Vice President – Heart and Vascular
Duke University Health System
Alex Zafirovski, MBA, RT(T) ARRT
Vice President of Administration-Cancer Service Line
Northwestern Medicine
Rob Edwards, PhD, MBA
Chief Strategy and Growth Officer
UK HealthCare
UC Davis Health
Jared Quinton, MHSM, CSSBB, Prosci
Interim Vice President
Jesika Krasts, MBA, CSSGB, CPHQ, Prosci
Interim Director
Caitlin Grassadonia, MHSA, CSSGB, Prosci
Senior Consultant
Jessica Koegel, MHA, DASM, CSSGB, Prosci
Senior Consultant
Daniel Norville, MBA, CSSGB, Prosci
Senior Consultant
Tampa General Hospital
Stephanie Jackson, MBA
Vice President, Service Lines
Steven Chew, MHA, CPC
Senior Vice President, Service Lines
Sg2, a Vizient company
Josh Aaker, PhD
Senior Consulting Director, Intelligence
Chad Giese, MBA
Vice President, Intelligence
Trevor DaRin, MBA
Associate Principal, Intelligence
Kara Marlatt, PhD
Consulting Director, Intelligence
Setu Shah, MPH
Senior Consultant, Intelligence
UCI Health
Prasana Ruxmohan, MHA
Ambulatory Operations Transformation Strategist
Sunil Verma, MD, MBA
Associate Chief Medical Officer of Ambulatory, Associate Dean
Laurie Johnson, EdD
Vice President of Ambulatory
Jill Engel, DNP, ACNP, FNP, NEA-BC, FAANP
Alex Zafirovski, MBA, RT(T) ARRT
Rob Edwards, PhD, MBA
Planning Committee
Juli Hermanson, MPH, RDN, CPHQ (Course Director)
Senior Director
Member Education
Vizient, Inc.
Kathy Christensen, BS
VP, Operations
Member Networks
Vizient, Inc.
Cheryl Jachna, BS
Lead Education Programs Manager
Vizient, Inc.
Marilu Kelly, MSN, RN, NPD-BC, CHCP
Director
Continuing Education
Vizient, Inc.
David Levine, MD
Chief Medical Officer
Vizient, Inc.
Lisa McClain, BS
Networks Manager
Member Education
Vizient, Inc.
Mike Oinonen, PharmD, MPH
Vice President
Pharmacy Networks
Vizient, Inc.
Disclosure
As an accredited provider of continuing education, Vizient, Inc. is dedicated to ensuring this activity presents learners with only accurate, balanced, scientifically justified recommendations, and is free from promotion, marketing, and commercial bias. In accordance with The Standards for Integrity and Independence in Accredited Continuing Education, all planners, faculty, and others in control of the educational content have disclosed the absence or existence of all financial relationships (of any dollar amount) with ineligible companies within the past 24 months.
Ineligible companies – those companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
It is Vizient’s policy that owners and employees of ineligible companies, and any individuals who refuse to disclose the absence or existence of financial relationships with any ineligible companies are disqualified from participating as planners or faculty.
Disclosure Statements
Absence of Relevant Financial Relationships
None of the planners, faculty, or others in a position to control content for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Joint Accreditation Statement
In support of improving patient care, Vizient, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
Designation Statement(s)
Interprofessional Continuing Education (IPCE)
This activity was planned by, and for, the healthcare team, and learners will receive 3.25 Interprofessional Continuing Education (IPCE) credits for learning and change.
Registered Dietitians/Dietetic Technicians (CDR)
The Commission on Dietetic Registration (CDR) accepts nutrition-and-dietetics-related continuing education credits from Jointly Accredited Providers. After completing this activity, CDR-credentialed practitioners may claim CPEUS under Activity Type 102; 1 contact hour (60 minutes) = 1 CPEU.
Nurses (CNE)
This activity is designated for 3.25 ANCC contact hours.
Pharmacists (CPE)
Vizient, Inc. designates this live activity for a maximum of 3.25 contact hours for Pharmacists.
Universal Activity Number: Click Here
Pharmacy Technicians (CPE)
Vizient, Inc. designates this live activity for a maximum of 3.25 contact hours for Pharmacists.
Universal Activity Number: Click Here
Physicians (CME)
Vizient, Inc. designates this live activity for a maximum of 3.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Physician Associates (AAPA)
Vizient, Inc. has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 3.25 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.
Healthcare Quality Professionals (CPHQ)
This activity is approved by NAHQ® for 3.25 CPHQ CE credits.
Healthcare Executives (ACHE)
By attending the Connections Summit offered by Vizient, Inc., participants may earn up to 3.25 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
Participants in this program who wish to have it considered for ACHE Qualifying Education hours should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification. Participants are responsible for maintaining a record of their ACHE Qualifying Education hours. To self-report, participants should log into their MyACHE account and select ACHE Qualifying Education Credit.
Other Healthcare Professionals (General CE Credit)
Vizient, Inc. will award all other healthcare professionals who successfully complete the activity a Certificate of Participation. Various state license boards and credentialing bodies accept certificates of participation from accredited CE activities to meet CE requirements for license renewals and re-certification. It is the responsibility of the participant to contact their state licensing board and/or certifying body for verification on credit eligibility reciprocity.
Available Credit
- 3.25 AAPA CMEVizient Inc. has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.
- 3.25 ACHE
- 3.25 ACPE Pharmacist
- 3.25 ACPE Pharmacy Technician
- 3.25 AMA PRA Category 1 Credit™
- 3.25 ANCC
- 3.25 CDR
- 3.25 CPHQ – Certified Professional Healthcare Quality
- 3.25 General CE - Attendance
Select the “Obtain Credit” button to access the session evaluation and to claim CE Credit.
Please Note:
- If the "Register/Take Course" tab is displayed instead of the "Obtain Credit" tab, you must first login to proceed with the credit claim process.
- This activity requires learners to confirm their attendance using an activity code. An Access Denied error message indicates that your attendance was not recorded via SMS text or QR code scanning.
- Please click here to enter the code you received at the end of the session to verify your attendance if you have not already done so: https://continuingeducation.vizientinc.com/code
Required Hardware/software
The Vizient CE Learner Portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari) and can also be accessed with mobile devices.