Title
Category
Credits
Event date
Cost
- MVP [Enterprise Account Mgmt]
- 0.50 AAPA CME
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
$0.00
Overview: Quality Connections is a dynamic, reality-show-inspired meeting in which hospital staff present quality improvement projects in 60-second, rapid-fire report-outs to a panel of rotating leadership “quality sharks.” The sharks then ask probing questions while encouraging advancements in each workstream. This engaging platform fosters organizational innovation by showcasing successful initiatives, connecting staff with executives and promoting actionable improvements across departments.
- MVP [Enterprise Account Mgmt]
- 0.50 AAPA CME
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
$0.00
Overview: In primary care ambulatory clinics, nurses face challenges in managing high call volumes for medical advice, often leading to provider burnout and delays in patient care. This project implemented a protocol-based nurse telephone triage system using Schmitt-Thompson protocols and the Plan-Do-Study-Act (PDSA) framework to standardize telephone triage, reduce unnecessary provider escalations and improve efficiency. Results demonstrated an 88.9% reduction in provider escalations and a shift toward nurse-led triage management, ensuring timely, evidence-based care.
- MVP [Enterprise Account Mgmt]
- 0.50 AAPA CME
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
$0.00
Overview: In 2022, a comprehensive academic medical center launched a mortality implementation steer to improve hospital mortality rates by addressing key drivers. Led by the chief medical officer and chief operating officer, the initiative included focused Vizient service lines, as well as hospitalwide initiatives. Key strategies included identifying and aligning with patient goals of care; selecting appropriate patients for admission and transfer; detecting and responding to clinical deterioration; and partnering with clinical documentation, integrity and coding.
- MVP [Enterprise Account Mgmt]
- 0.50 AAPA CME
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
$0.00
Overview: This initiative demonstrates how strategic reorganization of quality management structure across a 17-campus health system established an effective governance framework for quality improvement. Through successful implementation of a hierarchical committee structure with clearly defined domains and a novel QUAD leadership model integrating quality, physician, nursing/operations and process improvement leaders, our system achieved significant improvements in key quality metrics within the first year.
- MVP [Enterprise Account Mgmt]
- 0.50 AAPA CME
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
$0.00
Overview: Workplace violence (WPV) is often underreported by healthcare professionals. To address underreporting of WPV against nurses, our organization integrated WPV reporting into the electronic health record (EHR). A new EHR flow sheet was created as part of the patient assessment, enabling easier documentation of WPV events. Data collected from August 2023 to January 2024 showed a 980.6% increase in WPV reports. This quality improvement initiative highlights the effectiveness of EHR integration in enhancing WPV reporting and the need for organizational support.
- MVP [Enterprise Account Mgmt]
- 0.50 AAPA CME
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
$0.00
Overview: Managing durable medical equipment (DME) in the emergency department (ED) at Yale New Haven Health System was inefficient, delaying patient discharges, wasting resources and increasing costs. By implementing a standardized process, we streamlined DME workflows to ensure patients received the right mobility equipment at the right time.
- MVP [Enterprise Account Mgmt]
- 0.50 AAPA CME
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 CPHQ – Certified Professional Healthcare Quality
- 0.50 General CE - Attendance
$0.00
Overview: This session highlights the impact of clinical ethics integration in intensive care unit (ICU) care using a unique, structured and standardized screening tool. By identifying and addressing ethical issues early, the initiative significantly improved patient outcomes — including mortality and length of stay (LOS) indexes — while reducing costs by more than $4 million. This data-driven intervention provides a model for expanding clinical ethics programs across facilities.
- MVP [Enterprise Account Mgmt]
- 0.50 AAPA CME
- 0.50 ACPE Pharmacist
- 0.50 ACPE Pharmacy Technician
- 0.50 AMA PRA Category 1 Credit™
- 0.50 ANCC
- 0.50 CDR
- 0.50 General CE - Attendance
$0.00
Overview: Attendees will learn about Devereux's matrix approach to centralizing procurement, including the implementation of an annual planning process, a centralized contract database, and best practices for contracting and compliance. We will address key challenges solved, such as improving visibility and collaboration across departments, and share valuable lessons learned in change management. Anyone looking to drive procurement savings, streamline processes and foster strategic value creation within their organizations will benefit from this session.
- MVP [Enterprise Account Mgmt]
- 0.75 AAPA CME
- 0.75 ACPE Pharmacist
- 0.75 ACPE Pharmacy Technician
- 0.75 AMA PRA Category 1 Credit™
- 0.75 ANCC
- 0.75 CDR
- 0.75 CPHQ – Certified Professional Healthcare Quality
- 0.75 General CE - Attendance
$0.00
Overview: High-reliability practices can drive powerful results when applied across the full spectrum of healthcare operations. This session shares two approaches that broaden traditional boundaries — one focused on nonclinical team engagement, the other on clinical mortality reduction — each grounded in structured methods and real-time learning. Attendees will explore strategies that improve safety, strengthen culture and deliver measurable outcomes.
- N/A
- 8.00 AAPA CME
- 8.00 AMA PRA Category 1 Credit™
- 8.00 ANCC
- 8.00 General CE - Attendance
12/13/2025
$0.00
Clinical Documentation Integrity (CDI) plays a critical role in supporting accurate patient records, appropriate reimbursement, and quality reporting. This self study continuing education activity introduces nurses and other health professionals to the foundational concepts and practices of CDI.

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